Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	667	3,706	LAN access issue by devnully 2026-09-06, 05:30 AM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	940	4,432	Stubborn file naming… by GallaDanb 2026-09-04, 03:21 PM

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Thread / Author		Replies [desc]	Views	Rating	Last Post
	h264 instead of HEVC (Pages: 1 2 ) End up with h264 on all transcodes Stephan	10	8,423	0 Vote(s) - 0 out of 5 in Average	2025-11-08, 05:45 PM Last Post: bandit8623
	SOLVED: Shows folder not being indexed (Pages: 1 2 ) Payrok	10	7,316	0 Vote(s) - 0 out of 5 in Average	2024-01-26, 01:36 PM Last Post: Payrok
	TrueHD 7.1 not working (Shield 2019) - Log attached (Pages: 1 2 ) Cannot get TrueHD 7.1 to play on NVIDIA 2019 Shield (source BR ISO) volcs0	10	5,018	0 Vote(s) - 0 out of 5 in Average	2024-01-28, 09:23 PM Last Post: TheDreadPirate
	Jellyfin on UnRAID showing first episode of every series in "Up Next" (Pages: 1 2 ) jellofinnn	10	5,144	0 Vote(s) - 0 out of 5 in Average	2024-01-31, 06:50 PM Last Post: TheDreadPirate
	Chromecast with Google tv - Video stopped playing and put tv in screensaver (Pages: 1 2 ) Batsy	10	5,343	0 Vote(s) - 0 out of 5 in Average	2024-02-02, 11:07 PM Last Post: Batsy
	Media Identification Not Working (Pages: 1 2 ) unable to fetch metadata from anywhere reilandeubank	10	7,993	0 Vote(s) - 0 out of 5 in Average	2024-02-06, 08:21 PM Last Post: tmsrxzar
	Jellyfin links incorrect episodes into seasons (Pages: 1 2 ) lycoris	10	11,736	0 Vote(s) - 0 out of 5 in Average	2024-03-13, 07:42 PM Last Post: TheDreadPirate
	Playback issue through iphone (Pages: 1 2 ) Deegee88	10	4,765	0 Vote(s) - 0 out of 5 in Average	2024-03-08, 09:03 AM Last Post: Deegee88
	SOLVED: This client isn't compatible with the media... (Pages: 1 2 ) When trying to view video from another device I get this message, This client isn't compatible with the media... LittleHorus	10	5,992	0 Vote(s) - 0 out of 5 in Average	2024-03-10, 12:47 AM Last Post: LittleHorus
	Favoriting one album adds multiple albums to favorites (Pages: 1 2 ) Favoriting one album adds multiple albums to favorites btaratoot	10	4,357	0 Vote(s) - 0 out of 5 in Average	2025-10-29, 08:49 PM Last Post: btaratoot
	Jellyfin 10.9-unstable: No LDAP Login (Pages: 1 2 ) LDAP login doesn't work with Jellyfin 10.9, but it does with 10.8.13. Could this be a bug? pixel24	10	6,923	0 Vote(s) - 0 out of 5 in Average	2024-05-01, 12:50 PM Last Post: TheDreadPirate
	Subtitle burn-in won't use extracted embeded subtitles (Pages: 1 2 ) Try to use extracted subtitles as input to the ffmpeg to avoid forever probing homelabResearcher	10	6,751	0 Vote(s) - 0 out of 5 in Average	2024-03-27, 03:46 PM Last Post: homelabResearcher
	The video is slow. the show stops (Pages: 1 2 ) newb jellyfin user. The video is slow. the show stops gladtr	10	4,617	0 Vote(s) - 0 out of 5 in Average	2024-04-03, 02:53 PM Last Post: gladtr
	Anyone else having issues with Dolby Vision DirectPlay on Roku? (Pages: 1 2 ) kayson	10	6,326	0 Vote(s) - 0 out of 5 in Average	2024-04-13, 06:25 PM Last Post: kayson
	cant scan media (Pages: 1 2 ) cant scan media instant stop joshalpy123	10	4,587	0 Vote(s) - 0 out of 5 in Average	2024-06-06, 09:04 PM Last Post: nanouk76
	SOLVED: jellyfin android tv black screen on playback end (Pages: 1 2 ) jellyfin android tv black screen on playback end reitenthcc	10	6,320	0 Vote(s) - 0 out of 5 in Average	2024-04-29, 06:31 PM Last Post: reitenthcc
	SOLVED: Unbuntu Software updater crashing (Pages: 1 2 ) jarspider	10	6,180	0 Vote(s) - 0 out of 5 in Average	2024-05-09, 08:07 PM Last Post: jarspider
	Server Jellyfin 10.9.1 windows issue (Pages: 1 2 ) non-stop crashing server since update Jolaru21	10	4,101	0 Vote(s) - 0 out of 5 in Average	2024-05-17, 02:29 PM Last Post: TheDreadPirate
	SOLVED: Changing an image triggers a full library scan (10.9.2) (Pages: 1 2 ) Kandy	10	6,786	0 Vote(s) - 0 out of 5 in Average	2024-05-20, 05:14 PM Last Post: Kandy
	SOLVED: Google Chrome Won't Play HEVC Video (Pages: 1 2 ) Google Chrome and Android App Won't Play HEVC Video Winthryth	10	10,512	0 Vote(s) - 0 out of 5 in Average	2024-05-24, 07:08 PM Last Post: Winthryth

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