Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	645	3,593	Connection problem after ... by Burkhazad 2026-05-08, 07:17 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	909	4,226	Library malfunction and n... by sixandnine Yesterday, 06:45 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author		Replies	Views	Rating [asc]	Last Post
	SOLVED: CODEC HELP Unable to play some HEVC/mkv files on macOS appletini	7	4,237	0 Vote(s) - 0 out of 5 in Average	2024-03-10, 01:11 AM Last Post: TheDreadPirate
	DLNA server macOS server not found on network ome cor	2	17,917	0 Vote(s) - 0 out of 5 in Average	2024-01-25, 06:03 AM Last Post: ome cor
	Wrong scraping crazymetzel	3	2,299	0 Vote(s) - 0 out of 5 in Average	2024-01-24, 08:08 PM Last Post: crazymetzel
	SOLVED: ExpressVpn breaking Jellyfin Jellyfin doesn't work when ExpressVpn is connected SilveryAbaba	7	4,680	0 Vote(s) - 0 out of 5 in Average	2024-01-26, 02:12 AM Last Post: tmsrxzar
	Exoplayer black screen on Android TV when transcoding ASS subtitles (Pages: 1 2 ) Exoplayer shows black screen while attempting to transcode due to ASS subtitles cheeselord	18	12,356	0 Vote(s) - 0 out of 5 in Average	2024-02-12, 04:54 AM Last Post: TheDreadPirate
	ATV Jellyfin doesn't display my subs KakarotCake	2	1,551	0 Vote(s) - 0 out of 5 in Average	2024-01-24, 04:31 AM Last Post: KakarotCake
	SOLVED: Lost all indication of my media via the UI Re-scans do nothing, but the system was working fine. cashewtree	4	2,855	0 Vote(s) - 0 out of 5 in Average	2024-01-24, 08:34 AM Last Post: cashewtree
	HEVC decoding issue with AMD GPU on Ubuntu Aragorn	4	3,202	0 Vote(s) - 0 out of 5 in Average	2024-01-28, 07:34 AM Last Post: cassios
	h264 instead of HEVC (Pages: 1 2 ) End up with h264 on all transcodes Stephan	10	7,821	0 Vote(s) - 0 out of 5 in Average	2025-11-08, 05:45 PM Last Post: bandit8623
	Stuck at blue spinning wheel between episodes Stuck at blue spinning wheel between episodes draz1c	8	5,209	0 Vote(s) - 0 out of 5 in Average	2024-02-28, 12:12 PM Last Post: draz1c
	Log files on docker Solving a crash via log files pendletongs	4	7,090	0 Vote(s) - 0 out of 5 in Average	2024-01-24, 06:10 PM Last Post: pendletongs
	SOLVED: Cannot hardware transcode HVEC HDR HVEC SDR transcodes just fine punksinatra	2	2,123	0 Vote(s) - 0 out of 5 in Average	2024-01-25, 06:54 AM Last Post: punksinatra
	SOLVED: Intel Transcoding Crashes (Pages: 1 2 3 4 ) Intel GPU transcode randomly fails valthonis_surion	32	13,823	0 Vote(s) - 0 out of 5 in Average	2025-11-08, 05:33 PM Last Post: bandit8623
	SOLVED: data breach You can view data without logging in wen o	4	2,262	0 Vote(s) - 0 out of 5 in Average	2024-01-25, 03:28 PM Last Post: niels
	SOLVED: Shows folder not being indexed (Pages: 1 2 ) Payrok	10	6,869	0 Vote(s) - 0 out of 5 in Average	2024-01-26, 01:36 PM Last Post: Payrok
	SOLVED: Transcoding at some bitrates result in blank green video (Pages: 1 2 ) Transcoding to an output of 40mbps results in blank green video Jasper Michal	13	8,706	0 Vote(s) - 0 out of 5 in Average	2024-05-21, 12:36 PM Last Post: nyanmisaka
	SOLVED: Only blurred placeholder images being displayed Only occurs in the flatpak client. Web works fine. analogvoid	2	3,758	0 Vote(s) - 0 out of 5 in Average	2024-01-25, 02:16 AM Last Post: analogvoid
	WebUI Error Deleting Media Probably a permissions problem FortySixnTwo	7	4,897	0 Vote(s) - 0 out of 5 in Average	2024-01-27, 11:42 AM Last Post: FortySixnTwo
	Cant see NAS drive (Pages: 1 2 ) Unable to see Mounted NAS drive Raspberry PI4 DAFFY	13	6,064	0 Vote(s) - 0 out of 5 in Average	2024-01-25, 10:34 PM Last Post: DAFFY
	SOLVED: Transcoding not working (i have RX5700 Win10) (Pages: 1 2 ) touhami _dz	13	5,649	0 Vote(s) - 0 out of 5 in Average	2024-04-29, 07:20 PM Last Post: conall

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