Extras in some folders not detected - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: Extras in some folders not detected (/t-extras-in-some-folders-not-detected) |
Extras in some folders not detected - WoodyBABL - 2023-11-29 Following the conventions in https://jellyfin.org/docs/general/server/media/movies/, I created a folder for Gentleman Prefer Blondes (1953). Below that I created two subfolders: featurettes and trailers. As you can see from the log excerpt below it scanned the folders. When I go to the movie in Jellyfin, it shows the Special Features section and below that it displays the two featurettes. However, it does not display the trailers in the trailers folder. Nit sure why. 2023-11-29 12:06:23.557 -05:00] [INF] "Theatrical Trailer" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/trailers/Theatrical Trailer.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "The Seven Year Itch" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/trailers/The Seven Year Itch.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "There's No Business Like Show Business" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/trailers/There's No Business Like Show Business.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "Bus Stop promo" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/trailers/Bus Stop promo.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "Remastering Comparison" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/featurettes/Remastering Comparison.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "CinemaScope format teaser" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/featurettes/CinemaScope format teaser.mkv") will be refreshed. [2023-11-29 12:06:23.557 -05:00] [INF] "Gentlemen Prefer Blondes" ("/media/disk2/jellyfin/movies/Gentlemen Prefer Blondes (1953)/Gentlemen Prefer Blondes (1953).mkv") will be refreshed. RE: Extras in some folders not detected - Mr_Generic - 2023-12-28 I am seeing the same issue for a movie trailer folder on Windows. F:\Jellyfin\Movies\my movie name (2017)\trailers NOTE: These are trailers that were ripped from the DVD. The trailers themselves are for other films, not the film mentioned in the "my movie name". I can see the movie in Jellyfin, but I don't see the trailers. If I rename the "trailers" subdirectory to "featurettes" or "extras", I see it in Jellyfin as "Special Features". So I know the directory structure is working, just not for "trailers". "trailers" used to work, but I didn't note the version number I was using at the time. RE: Extras in some folders not detected - tompw - 2024-01-09 I've had this exact same issue. Can anyone help? RE: Extras in some folders not detected - TheDreadPirate - 2024-01-09 (2024-01-09, 03:26 AM)tompw Wrote: I've had this exact same issue. Can anyone help? Do the files and folders conform to the extra documentation? https://jellyfin.org/docs/general/server/media/movies/#movie-extras And does Jellyfin have permission to the files and folders for your extras? RE: Extras in some folders not detected - Mr_Generic - 2024-03-05 (2024-01-09, 03:35 AM)TheDreadPirate Wrote:(2024-01-09, 03:26 AM)tompw Wrote: I've had this exact same issue. Can anyone help? In my case, I tested all folder names. I created the folders with the following names, according to the documentation: Supported folder types are: - behind the scenes - deleted scenes - interviews - scenes - samples - shorts - featurettes - clips - other - extras - trailers I confirmed the folder names that are not displayed under the movie are: - clips - other - trailers All the other folder names work fine. This does not appear to be a permissions issue. Please let me know if you need more information. Hope this helps. - Bob RE: Extras in some folders not detected - TheDreadPirate - 2024-03-07 Can you provide some example file and folder names? RE: Extras in some folders not detected - Mr_Generic - 2024-03-10 (2024-03-07, 07:42 PM)TheDreadPirate Wrote: Can you provide some example file and folder names? Maybe my text wasn't clear enough. Here is a screenshot of the directory structure under the movie directory I am testing. I added "worked" / "doesn't work" in the screenshot to show the behavior for each one. I can easily reproduce this any movie directory. Hope this helps, - Bob RE: Extras in some folders not detected - TheDreadPirate - 2024-03-10 All of those are supported extra types for both movies and shows. Is this happening across the board or just for a particular show/movie? Can you give example file names in those "not working" folders? There are some "reserved words" that sometimes cause issues. RE: Extras in some folders not detected - Mr_Generic - 2024-03-12 Thanks again for the response. Yes, this is across the board, not just one movie. Here's an example: I used the same video clip from my "Alien (1979)" DVD of an introduction by Ridley Scott. I used the same clip to test the different folders. Please find the directory structure with filenames below. The only clips not visible in JellyFin are in the following directories: clips, other, and trailers. Hope this helps. Please let me know if you need further information. Thanks! - Bob ----- Directory of Alien (1979) 09/29/2017 02:07 PM 949,581,692 Alien (1979) - Director's Cut.mkv 03/12/2024 12:32 AM 8,490 Alien (1979) - Director's Cut.nfo 09/29/2017 02:22 PM 955,954,691 Alien (1979) - Theatrical Release.mkv 03/12/2024 12:28 AM 1,314,438 backdrop.jpg 03/12/2024 12:35 AM <DIR> behind the scenes 03/12/2024 12:30 AM <DIR> clips 03/12/2024 12:30 AM <DIR> deleted scenes 03/12/2024 12:30 AM <DIR> extras 03/12/2024 12:31 AM <DIR> featurettes 03/12/2024 12:28 AM 177,331 folder.jpg 03/12/2024 12:31 AM <DIR> interviews 03/12/2024 12:28 AM 20,757 logo.png 03/12/2024 12:31 AM <DIR> other 03/12/2024 12:31 AM <DIR> samples 03/12/2024 12:31 AM <DIR> scenes 03/12/2024 12:31 AM <DIR> shorts 03/12/2024 12:31 AM <DIR> trailers 6 File(s) 1,907,057,399 bytes behind the scenes file: bts - D01T03 - Ridley Scott Introduction.mp4 clips file: clips - D01T03 - Ridley Scott Introduction.mp4 deleted scenes file: ds - D01T03 - Ridley Scott Introduction.mp4 extras file: extras - D01T03 - Ridley Scott Introduction.mp4 featurettes file: featurettes - D01T03 - Ridley Scott Introduction.mp4 interviews file: interviews - D01T03 - Ridley Scott Introduction.mp4 other file: other - D01T03 - Ridley Scott Introduction.mp4 samples file: samples - D01T03 - Ridley Scott Introduction.mp4 scenes file: scenes - D01T03 - Ridley Scott Introduction.mp4 shorts file: shorts - D01T03 - Ridley Scott Introduction.mp4 trailers file: trailers - D01T03 - Ridley Scott Introduction.mp4 RE: Extras in some folders not detected - TheDreadPirate - 2024-03-12 Long shot. What happens when you remove the prefix in the file name? Instead of clips - D01T03 - Ridley Scott Introduction.mp4 It is just D01T03 - Ridley Scott Introduction.mp4 in the clips folder. |