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Server stops working when playing video - Printable Version

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+--- Thread: Server stops working when playing video (/t-server-stops-working-when-playing-video)

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Server stops working when playing video - neogeo - 2024-08-23

Hi everyone. I have been using Jellyfin for months now as my music player and it's been working like a charm, but I am having some issues (quite often) when playing video. Let me explain:

- Installed on a Raspberry Pi using Docker container.
- Media is located in a different SSD drive than the container drive.
- The whole server stops working when playing video or even when looking for content metadata.
- It seems to happen randomly, but more often when I click on the time bar of the media (skip from min 1 to min 10, to min 24, etc.).
- I can't access any other container running on the server, not even SSH it. I have to hard reset everything.
- Pings do work.
- The errors seen at the log don't cause the server to stop working. When it stops working, it just stops, no error shown.

Here is today's whole log, when the server stopped working at least four times. There was a problem between 16:18 and 16:19 and, as you can see, there is nothing shown thereĀ https://pastebin.com/LjwmKe8E

Thank you guys.


RE: Server stops working when playing video - TheDreadPirate - 2024-08-23

Looks like the log was removed from pastebin?


RE: Server stops working when playing video - neogeo - 2024-08-23

Here it is https://pastebin.com/UBFuN2ra


RE: Server stops working when playing video - TheDreadPirate - 2024-08-23

Can you zip the log and attach it to a forum post? When I try to wget the log I get a 403, which usually means it's pending moderation due to some keyword hits on their filter.


RE: Server stops working when playing video - neogeo - 2024-08-23

Okay, let's try this https://drive.proton.me/urls/4VPWTNHX8R#mF05DPaLhLQR

It's a txt file.


RE: Server stops working when playing video - TheDreadPirate - 2024-08-23

Did you run out of disk space?

Also, it looks like you enabled saving of images to your media directories, but Jellyfin doesn't have write permissions.


RE: Server stops working when playing video - neogeo - 2024-08-23

No, I'm only using 77% on the containers drive and 35% on the media drive.


RE: Server stops working when playing video - TheDreadPirate - 2024-08-23

Let's look at the docker daemon logs since the jellyfin logs don't really indicate anything wrong.

Run this command and share the output via pastebin or proton.

Code:
sudo journalctl -u docker -n 200 --no-pager



RE: Server stops working when playing video - neogeo - 2024-08-23

Here it is https://drive.proton.me/urls/0BJQ9Y4W2G#zyrCMqnKYwnY


RE: Server stops working when playing video - TheDreadPirate - 2024-08-23

At the timestamps that Jellyfin restarts, I see these messages in the docker daemon logs.

Code:
-- Boot f49b69db2da94fc9b53970a1dc933fcd --

Which means your whole system is rebooting.

What model RPi do you have and is it running out of memory?