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+--- Thread: Playback Issue (/t-playback-issue--11487)
RE: Playback Issue - Fisher Dodson - 2025-04-04
VPN was running as a service, not entirely sure what it means but I stopped the service. After stopping the service and restarting the server I saw the same message in logs and issue persisted. In terms of NIC, I am completely unaware of what this is. I am pretty new to this stuff so let me know exactly what to do to check this information. Running as admin also had no effect.
RE: Playback Issue - TheDreadPirate - 2025-04-04
By "restarting the server" I'm assuming you mean you rebooted the server? Which would restart the VPN service, unless you DISABLED the VPN service.
RE: Playback Issue - Fisher Dodson - 2025-04-04
Yes, it was disabled at the time of reboot. I was going to check the exact terminology of the button I clicked in dashboard to make the server do so (to make sure it was reboot not restart lol) and uhhh... for no clear reason my host PC can no longer log in to the server. For good measure I just had the VPN uninstalled because it seemed easier than convincing that it wasn't running in the background, but still no connection anymore. strange.
When attempting login now, I get "We're unable to connect to the selected server right now. Please ensure it is running and try again."
RE: Playback Issue - TheDreadPirate - 2025-04-04
Try clearing your browser cache.
RE: Playback Issue - Fisher Dodson - 2025-04-04
No dice, still locked out
I may also note that my TV remains connected to the server and fully functional... even though the initial lag discussed persists... And I know I was logged in on jellyfin up until the issue. I had jellyfin open for a long period of time in the background on accident, and when I went to close it it was just displaying the login screen. I thought nothing of it because many services have idle log out so I closed the tab and now this is happening..
RE: Playback Issue - TheDreadPirate - 2025-04-04
Can you find the log file and share the latest one via privatebin.net?
You can also trying re-enabling the setup wizard.
Stop Jellyfin. Go to C:\ProgramData\Jellyfin\Server\system.xml (I think that's the right path). Set "IsStartupWizardComplete" to false. Start Jellyfin. Open a private/incognito browser window and go to your jellyfin.
RE: Playback Issue - Fisher Dodson - 2025-04-04
The proper directory was one folder deeper, within the config folder. I have attempted this before copying the log file but when I am prompted to supply username and password for admin account it states "There was an error processing the request. Please try again later." This was done within a private browser window.
Most recent log file - https://privatebin.net/?80560d9b846d75a3#EyAdwT1dJV6U5ZXSyDzc4goWdEhSFUSqEt5MNzwAbM6c
RE: Playback Issue - TheDreadPirate - 2025-04-05
It looks like your database is busted. And I don't see anything in your prior logs that would have indicated there was a problem.
Stop Jellyfin, make a copy of C:\Programdata\Jellyfin, and then delete the Server folder within and start over. If that works, then we can chalk it up to something was misconfigured or corrupt.
RE: Playback Issue - Fisher Dodson - 2025-04-05
Great, that fixed it. The server conundrum is fixed. Now back to the show lag, which persists... What exactly is NIC?
RE: Playback Issue - TheDreadPirate - 2025-04-05
Network interface card. That can be an Ethernet connection or WiFi. There are other possibilities, but those two are the most common, by far.
I don't see anything in your prior posts about system specs. What are they? And how is the server connected? I don't see you mention how the server is connected to your network.
And can you be more specific about the lag? Is it stuttering? As in it is consistently playing, but frames are being skipped. Or is it buffering? As in it stops and does nothing for a period of time then resumes, which is usually buffering.