+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Can't add libraries (/t-can-t-add-libraries)
Pages:
1
2
RE: Can't add libraries - theguymadmax - 2024-07-03
You may need to permit Jellyfin to access to files and folders. I don't have a Mac in front of me to troubleshoot and it's been a while since I used a Mac, but I think this is how you would do it.
- On your Mac, choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
- Select Files and Folders.
- Click on the padlock icon on the bottom left of the window to make changes - you'll be prompted for your Mac password or fingerprint
- Select the checkbox next to Jellyfin to allow access to files and folders. If it's not there, then click on the plus icon and add it.
RE: Can't add libraries - roxics - 2024-07-03
(2024-07-03, 12:58 AM)theguymadmax Wrote: You may need to permit Jellyfin to access to files and folders. I don't have a Mac in front of me to troubleshoot and it's been a while since I used a Mac, but I think this is how you would do it.
- On your Mac, choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
- Select Files and Folders.
- Click on the padlock icon on the bottom left of the window to make changes - you'll be prompted for your Mac password or fingerprint
- Select the checkbox next to Jellyfin to allow access to files and folders. If it's not there, then click on the plus icon and add it.
Yeah that's already checked off.
Like I said, Jellyfin already has access to these hard drives/folders because it's already accessing them for my movies library. About five different drives to be specific. The same drives/folders I use for my Plex library already. I just can't seem to add a Jellyfin TV show library or any other library in Jellyfin. The movie library works fine though, but that was added during the initial setup of Jellyfin.
RE: Can't add libraries - theguymadmax - 2024-07-03
What's your setup up in terms of these hard drives? I'm assuming these are external running on some NAS. How do you access them on the Mac, how are they mounted?
The issue may be related to the fact that Jellyfin can't read network shares, the drive needs to be mounted to the file system. I know how to do that in Windows and Ubuntu, but I've never done so on a Mac.
Steps I think you need to do:
1. Mount the share
2. Add share to automatically start at login
Note: Just noticed that it works in Plex line, so it should be able to be read by Jellyfin. But it's worth checking out if it's mounted to the file system properly, assuming this is some network share.
RE: Can't add libraries - roxics - 2024-07-03
(2024-07-03, 06:46 PM)theguymadmax Wrote: What's your setup up in terms of these hard drives? I'm assuming these are external running on some NAS. How do you access them on the Mac, how are they mounted?
The issue may be related to the fact that Jellyfin can't read network shares, the drive needs to be mounted to the file system. I know how to do that in Windows and Ubuntu, but I've never done so on a Mac.
Steps I think you need to do:
1. Mount the share
2. Add share to automatically start at login
Note: Just noticed that it works in Plex line, so it should be able to be read by Jellyfin. But it's worth checking out if it's mounted to the file system properly, assuming this is some network share.
No NAS, just straight USB 3 into the system. I have a few hubs, but that's about it. Works fine with Plex.
RE: Can't add libraries - theguymadmax - 2024-07-04
What is the exact name of the folder path? ex. /volumes/nameofdrive/media/tvshows/
And are you able to access it from finder-> go->go to folder using that path?
Also there should be a log entry when you attempt to add in a folder, can you post the whole log, which should include a line similar to the one below.
[00:24:05] [ERR] [49] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: Could not find a part of the path '/asfasdf'. URL GET /Environment/DirectoryContents.
RE: Can't add libraries - roxics - 2024-07-04
The path works fine in finder Go menu: /Volumes/10TB WD/Shows
So strangely, when I launched Jellyfin today to get the log, I now have six Shows libraries populated with my TV shows from my 10TB drive. So apparently it worked every time after adding the folder, but for whatever reason it took time to register.
RE: Can't add libraries - jimmyjammy - 2024-07-04
If there were a lot of files in that directory, it might have been scanning for a long time before displaying in your browser window. I run Jellyfin on a Mac, as well, & have learned to be more patient when adding large amounts of files. It's scraping for a lot of media info. Using that machine for other processes might slow it down too.
Cheers!
RE: Can't add libraries - roxics - 2024-07-04
(2024-07-04, 02:56 PM)jimmyjammy Wrote: If there were a lot of files in that directory, it might have been scanning for a long time before displaying in your browser window. I run Jellyfin on a Mac, as well, & have learned to be more patient when adding large amounts of files. It's scraping for a lot of media info. Using that machine for other processes might slow it down too.
Cheers!
Yeah you're probably right. I guess I'm just use to Plex creating and visibly showing me the folder and that it's scanning files.
It's just a matter of getting used to a different layout/way of doing things.
I do appreciate all the help everyone has given me in this thread. Seems that in the end it really came down to user error.