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+--- Thread: Media Player not working after server update (/t-media-player-not-working-after-server-update)
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RE: Media Player not working after server update - Mussaka - 2024-07-07
Ok, It worked for me.
Thank you
RE: Media Player not working after server update - Deepee - 2024-08-05
(2024-07-04, 10:25 PM)TheDreadPirate Wrote: In a browser, go to your Jellyfin and then Dashboard > Devices. Delete the session for Jellyfin Media Player.
On the system with JMP, go to C:\Users\yourUser\appdata\local. There will be a folder called "jellyfinmediaplayer" and "Jellyfin Media Player". Delete both.
Open JMP and log back in.
Do you know how one would do this on a Firestick? I tried deleting cache and data, before and after reinstalling, bur I can't locate the JMP folder to completely remove.
RE: Media Player not working after server update - TheDreadPirate - 2024-08-05
(2024-08-05, 03:12 PM)Deepee Wrote:(2024-07-04, 10:25 PM)TheDreadPirate Wrote: In a browser, go to your Jellyfin and then Dashboard > Devices. Delete the session for Jellyfin Media Player.
On the system with JMP, go to C:\Users\yourUser\appdata\local. There will be a folder called "jellyfinmediaplayer" and "Jellyfin Media Player". Delete both.
Open JMP and log back in.
Do you know how one would do this on a Firestick? I tried deleting cache and data, before and after reinstalling, bur I can't locate the JMP folder to completely remove.
This is only for the Windows/Mac/Linux desktop app.
What issue are you having?
RE: Media Player not working after server update - Fate - 2024-08-05
(2024-08-05, 03:29 PM)TheDreadPirate Wrote:This seems to also happen on Android...(2024-08-05, 03:12 PM)Deepee Wrote:(2024-07-04, 10:25 PM)TheDreadPirate Wrote: In a browser, go to your Jellyfin and then Dashboard > Devices. Delete the session for Jellyfin Media Player.
On the system with JMP, go to C:\Users\yourUser\appdata\local. There will be a folder called "jellyfinmediaplayer" and "Jellyfin Media Player". Delete both.
Open JMP and log back in.
Do you know how one would do this on a Firestick? I tried deleting cache and data, before and after reinstalling, bur I can't locate the JMP folder to completely remove.
This is only for the Windows/Mac/Linux desktop app.
What issue are you having?
See:
https://github.com/jellyfin/jellyfin-android/issues/1454
https://github.com/jellyfin/jellyfin-android/issues/1453
Under Android: go to your Preferences--> Apps-> Jellyfin -> delete data -> delete cache
RE: Media Player not working after server update - Deepee - 2024-08-05
(2024-08-05, 03:29 PM)TheDreadPirate Wrote:The client can browse my library fine, but the internal player stalls immediately on a black screen when I try to play them. Seems to be universal to all file types and encodings.(2024-08-05, 03:12 PM)Deepee Wrote:(2024-07-04, 10:25 PM)TheDreadPirate Wrote: In a browser, go to your Jellyfin and then Dashboard > Devices. Delete the session for Jellyfin Media Player.
On the system with JMP, go to C:\Users\yourUser\appdata\local. There will be a folder called "jellyfinmediaplayer" and "Jellyfin Media Player". Delete both.
Open JMP and log back in.
Do you know how one would do this on a Firestick? I tried deleting cache and data, before and after reinstalling, bur I can't locate the JMP folder to completely remove.
This is only for the Windows/Mac/Linux desktop app.
What issue are you having?
(2024-08-05, 03:53 PM)Fate Wrote:(2024-08-05, 03:29 PM)TheDreadPirate Wrote:This seems to also happen on Android...(2024-08-05, 03:12 PM)Deepee Wrote:(2024-07-04, 10:25 PM)TheDreadPirate Wrote: In a browser, go to your Jellyfin and then Dashboard > Devices. Delete the session for Jellyfin Media Player.
On the system with JMP, go to C:\Users\yourUser\appdata\local. There will be a folder called "jellyfinmediaplayer" and "Jellyfin Media Player". Delete both.
Open JMP and log back in.
Do you know how one would do this on a Firestick? I tried deleting cache and data, before and after reinstalling, bur I can't locate the JMP folder to completely remove.
This is only for the Windows/Mac/Linux desktop app.
What issue are you having?
See:
https://github.com/jellyfin/jellyfin-android/issues/1454
https://github.com/jellyfin/jellyfin-android/issues/1453
Under Android: go to your Preferences--> Apps-> Jellyfin -> delete data -> delete cache
Thanks. I did try this first, but it didn't seem to help. I'll give it another go tonight.
RE: Media Player not working after server update - seventhwhiskey - 2024-10-02
For anyone still running into this: I just had the exact issue as OP after upgrading to 10.9.11 running a Flatpak instance. Deleting the Device from the admin dashboard and also deleting 'jellyfinmediaplayer' and 'Jellyfin Media Player' folders was not effective. Deleting the entire Flatpack folder (~/.var/app/com.github.iwalton3.jellyfin-media-player/) and reinstalling solved the problem.
RE: Media Player not working after server update - wisedesign - 2024-10-08
(2024-10-02, 12:17 AM)seventhwhiskey Wrote: For anyone still running into this: I just had the exact issue as OP after upgrading to 10.9.11 running a Flatpak instance. Deleting the Device from the admin dashboard and also deleting 'jellyfinmediaplayer' and 'Jellyfin Media Player' folders was not effective. Deleting the entire Flatpack folder (~/.var/app/com.github.iwalton3.jellyfin-media-player/) and reinstalling solved the problem.
Thank you so much for this post!
I also had this issue after upgrading to 10.9.11 on my server
(Server version 10.9.11
Web version 10.9.11
Build version 10.9.11)
while running a Flatpak instance on my client (JMP 1.11.1 on an old laptop running Linux).
I also found that the previous solutions did not work, but your solution did work. I had to implement your solution with JMP installed, or else the main directory would disappear on me.
With JMP closed, I ran this:
sudo rm -r ~/.var/app/com.github.iwalton3.jellyfin-media-player
Then I ran this but it replied that JMP was already installed:
flatpak install flathub com.github.iwalton3.jellyfin-media-player
After that I launched JMP, entered the server address and login, and everything was fully functional again.
RE: Media Player not working after server update - Danzig - 2024-12-22
I ran into the exact same issue described by the original poster (I'm running the JMP on Windows 11), but unfortunately, nothing I read here helped.
What fixed it for me was to run the Jellyfin Media Player "as administrator" (right-click on the exe and pick "Run as administrator").
Hope this helps someone!