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cant watch 4k videos fatal player error - Printable Version

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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: cant watch 4k videos fatal player error (/t-cant-watch-4k-videos-fatal-player-error)

Pages: 1 2


RE: cant watch 4k videos fatal player error - TheDreadPirate - 2024-07-24

Restart jellyfin?

sudo systemctl restart jellyfin

Did your disk fill up at some point? Or did the jellyfin logger die?


RE: cant watch 4k videos fatal player error - fflam - 2024-07-24

ok restarted the server and LXC and its back

https://pastebin.com/ZcuzHGTg

Looks like the logger just died. Jellyfin has a 128gb drive, and is only using 10gb. 12% of cpu, and about 1gig of 32gb of ram. *shrug*


RE: cant watch 4k videos fatal player error - TheDreadPirate - 2024-07-24

Are the other clients you mentioned, Roku/Android/etc., direct playing? Also, are you using a reverse proxy? If so, which one?


RE: cant watch 4k videos fatal player error - fflam - 2024-07-24

Reverse proxy yes, NGINX proxy manager (https://nginxproxymanager.com/).
1 client is watching this vod on a Roku. when i click the info button on the dashboard it says it is getting transcoded to 17.0 Mbps TS H264 AC3. there should be no direct play right now.

NGINX settings for jellyfin.

Scheme: http
Websockets Support: on
Block Common Exploits: on
Cache Assetts: off

SSL:
Force SSL: on
HTTP/2 Support: on
HSTS Enabled: on
HSTS SubDomains: ON

Advanced:
Custom NGINX config:
Code:
# Disable buffering when the nginx proxy gets very resource heavy upon streaming
    proxy_buffering off;

    # Proxy main Jellyfin traffic
    proxy_set_header X-Real-IP $remote_addr;
    proxy_set_header X-Forwarded-Protocol $scheme;
    proxy_set_header X-Forwarded-Host $http_host;
    proxy_headers_hash_max_size 2048;
    proxy_headers_hash_bucket_size 128;
   
    # Security / XSS Mitigation Headers
    # NOTE: X-Frame-Options may cause issues with the webOS app
    add_header X-Frame-Options "SAMEORIGIN";
    add_header X-XSS-Protection "0";
    add_header X-Content-Type-Options "nosniff";



RE: cant watch 4k videos fatal player error - TheDreadPirate - 2024-07-24

Can you share screenshots of each of the Nginx tabs? Censor the domain.


RE: cant watch 4k videos fatal player error - fflam - 2024-07-24

here ya go. the advanced tab is also in the previous post

   
   
   
   


RE: cant watch 4k videos fatal player error - TheDreadPirate - 2024-07-24

I'm assuming the advanced tab is a straight copy and paste from the official Nginx doc?

If so, can you try commenting out this line?

Code:
add_header X-Frame-Options "SAMEORIGIN";



RE: cant watch 4k videos fatal player error - fflam - 2024-07-24

Commented out that line, and still same issue.

jellyfin.log
Code:
[2024-07-24 15:47:51.127 +00:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
[2024-07-24 15:47:51.343 +00:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
[2024-07-24 15:47:55.429 +00:00] [INF] WS "172.68.23.32" request
[2024-07-24 15:48:04.679 +00:00] [INF] "Scan Media Library" Completed after 0 minute(s) and 16 seconds
[2024-07-24 15:48:05.041 +00:00] [INF] Watching directory "/mnt/movies"
[2024-07-24 15:48:05.139 +00:00] [INF] Watching directory "/mnt/shows"
[2024-07-24 15:48:20.503 +00:00] [INF] User policy for "fflam". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-07-24 15:48:21.167 +00:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-07-24 15:48:21.170 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:\"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv\" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -low_power 1 -preset veryfast -look_ahead 0 -b:v 16362973 -maxrate 16362973 -bufsize 32725946 -g:v:0 72 -keyint_min:v:0 72 -vf \"setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,scale_vaapi=w=1920:h=804:extra_hw_frames=24,hwmap=derive_device=opencl,tonemap_opencl=format=nv12:p=bt709:t=bt709:m=bt709:tonemap=bt2390:peak=100:desat=0,hwmap=derive_device=qsv:reverse=1:extra_hw_frames=16,format=qsv\" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename \"da92a303e131d0b23a0409f152c1da56-1.mp4\" -start_number 0 -hls_segment_filename \"/var/cache/jellyfin/transcodes/da92a303e131d0b23a0409f152c1da56%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/da92a303e131d0b23a0409f152c1da56.m3u8\""
[2024-07-24 15:48:34.344 +00:00] [INF] WS "172.71.150.162" request
[2024-07-24 15:51:04.221 +00:00] [INF] WS "172.68.23.32" closed
[2024-07-24 15:51:04.759 +00:00] [INF] WS "162.158.41.165" request
[2024-07-24 15:52:04.651 +00:00] [INF] Transcoding kill timer stopped for JobId "137c0aa1360b402a9fee211463793870" PlaySessionId "ef619875e3384dc388bee2baf994be89". Killing transcoding
[2024-07-24 15:52:04.651 +00:00] [INF] Stopping ffmpeg process with q command for "/var/cache/jellyfin/transcodes/da92a303e131d0b23a0409f152c1da56.m3u8"
[2024-07-24 15:52:04.829 +00:00] [INF] FFmpeg exited with code 0
[2024-07-24 15:52:04.832 +00:00] [INF] Deleting partial stream file(s) "/var/cache/jellyfin/transcodes/da92a303e131d0b23a0409f152c1da56.m3u8"
[2024-07-24 15:52:33.188 +00:00] [INF] "logs" ("/mnt/movies/logs") will be refreshed.
[2024-07-24 16:01:16.261 +00:00] [INF] FFmpeg exited with code 0
[2024-07-24 16:42:40.334 +00:00] [INF] WS "162.158.41.165" closed
[2024-07-24 16:42:40.961 +00:00] [INF] WS "172.71.147.152" request
[2024-07-24 16:42:44.664 +00:00] [INF] WS "172.71.150.162" closed
[2024-07-24 16:42:45.147 +00:00] [INF] WS "162.158.41.93" request
[2024-07-24 16:42:49.391 +00:00] [INF] User policy for "fflam". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-07-24 16:42:49.856 +00:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-07-24 16:42:49.857 +00:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:\"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv\" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -low_power 1 -preset veryfast -look_ahead 0 -b:v 16362973 -maxrate 16362973 -bufsize 32725946 -g:v:0 72 -keyint_min:v:0 72 -vf \"setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,scale_vaapi=w=1920:h=804:extra_hw_frames=24,hwmap=derive_device=opencl,tonemap_opencl=format=nv12:p=bt709:t=bt709:m=bt709:tonemap=bt2390:peak=100:desat=0,hwmap=derive_device=qsv:reverse=1:extra_hw_frames=16,format=qsv\" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename \"f94cf5d1d06837c698e4cd7084cd3f68-1.mp4\" -start_number 0 -hls_segment_filename \"/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68%d.mp4\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68.m3u8\""
[2024-07-24 16:43:09.629 +00:00] [INF] WS "172.71.147.152" closed
[2024-07-24 16:43:10.398 +00:00] [INF] WS "172.68.23.14" request

Ffmpeg log:
Code:
{"Protocol":0,"Id":"e20b8ead2521ad0eaa21ba1368296043","Path":"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":9186607387,"Name":"Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC","IsRemote":false,"ETag":"26c3a941486d33795ca8e8382ed0c684","RunTimeTicks":74856870000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"subrip","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Undefined - SUBRIP - External","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"hevc","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt2020nc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":2,"VideoRangeType":2,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"4K HEVC HDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":9817784,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1608,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"2.40:1","Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":186,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Japanese - Dolby Digital - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":10457784,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -low_power 1 -preset veryfast -look_ahead 0 -b:v 16362973 -maxrate 16362973 -bufsize 32725946 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,scale_vaapi=w=1920:h=804:extra_hw_frames=24,hwmap=derive_device=opencl,tonemap_opencl=format=nv12:p=bt709:t=bt709:m=bt709:tonemap=bt2390:peak=100:desat=0,hwmap=derive_device=qsv:reverse=1:extra_hw_frames=16,format=qsv" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "f94cf5d1d06837c698e4cd7084cd3f68-1.mp4" -start_number 0 -hls_segment_filename "/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68.m3u8"


ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
  built with gcc 12 (Debian 12.2.0-14)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      58.  2.100 / 58.  2.100
  libavcodec    60.  3.100 / 60.  3.100
  libavformat    60.  3.100 / 60.  3.100
  libavdevice    60.  1.100 / 60.  1.100
  libavfilter    9.  3.100 /  9.  3.100
  libswscale      7.  1.100 /  7.  1.100
  libswresample  4. 10.100 /  4. 10.100
  libpostproc    57.  1.100 / 57.  1.100
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
Input #0, matroska,webm, from 'file:/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv':
  Metadata:
    encoder        : libebml v1.4.5 + libmatroska v1.7.1
    creation_time  : 2024-05-02T21:37:42.000000Z
    MOVIE/ENCODER  : HandBrake 1.7.3 2024021000
  Duration: 02:04:45.69, start: 0.000000, bitrate: 9817 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 7.090000
      Metadata:
        title          : Chapter 1
    Chapter #0:1: start 7.090000, end 794.294000
      Metadata:
        title          : Chapter 2
    Chapter #0:2: start 794.294000, end 1200.658000
      Metadata:
        title          : Chapter 3
    Chapter #0:3: start 1200.658000, end 1824.573000
      Metadata:
        title          : Chapter 4
    Chapter #0:4: start 1824.573000, end 2686.601000
      Metadata:
        title          : Chapter 5
    Chapter #0:5: start 2686.601000, end 3141.013000
      Metadata:
        title          : Chapter 6
    Chapter #0:6: start 3141.013000, end 3935.014000
      Metadata:
        title          : Chapter 7
    Chapter #0:7: start 3935.014000, end 4485.314000
      Metadata:
        title          : Chapter 8
    Chapter #0:8: start 4485.314000, end 4672.710000
      Metadata:
        title          : Chapter 9
    Chapter #0:9: start 4672.710000, end 5135.005000
      Metadata:
        title          : Chapter 10
    Chapter #0:10: start 5135.005000, end 5774.143000
      Metadata:
        title          : Chapter 11
    Chapter #0:11: start 5774.143000, end 7131.875000
      Metadata:
        title          : Chapter 12
    Chapter #0:12: start 7131.875000, end 7483.685000
      Metadata:
        title          : Chapter 13
    Chapter #0:13: start 7483.685000, end 7485.687000
      Metadata:
        title          : Chapter 14
  Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1608 [SAR 1:1 DAR 160:67], 23.98 fps, 23.98 tbr, 1k tbn (default)
    Metadata:
      BPS            : 9176396
      DURATION        : 02:04:45.687000000
      NUMBER_OF_FRAMES: 179477
      NUMBER_OF_BYTES : 8586454453
      _STATISTICS_WRITING_APP: mkvmerge v83.0 ('Circle Of Friends') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2024-05-02 21:37:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:1(jpn): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
    Metadata:
      BPS            : 640000
      DURATION        : 02:04:38.208000000
      NUMBER_OF_FRAMES: 233694
      NUMBER_OF_BYTES : 598256640
      _STATISTICS_WRITING_APP: mkvmerge v83.0 ('Circle Of Friends') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2024-05-02 21:37:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:0 -> #0:0 (hevc (native) -> h264 (h264_qsv))
  Stream #0:1 -> #0:1 (ac3 (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68-1.mp4' for writing
Output #0, hls, to '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f68.m3u8':
  Metadata:
    encoder        : Lavf60.3.100
  Stream #0:0: Video: h264, qsv(tv, bt709, progressive), 1920x804 [SAR 1:1 DAR 160:67], q=2-31, 16362 kb/s, 23.98 fps, 24k tbn (default)
    Metadata:
      encoder        : Lavc60.3.100 h264_qsv
    Side data:
      cpb: bitrate max/min/avg: 16362973/0/16362973 buffer size: 32725946 vbv_delay: N/A
  Stream #0:1: Audio: aac, 48000 Hz, stereo, s16, 256 kb/s (default)
    Metadata:
      encoder        : Lavc60.3.100 libfdk_aac
frame=  154 fps=0.0 q=12.0 size=N/A time=00:00:00.66 bitrate=N/A speed=0.835x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f680.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f681.mp4' for writing
[mp4 @ 0x5eb6c8ce3440] Track 1 starts with a nonzero dts 334288, while the moov already has been written. Set the delay_moov flag to handle this case.
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f682.mp4' for writing
frame=  283 fps=218 q=15.0 size=N/A time=00:00:06.14 bitrate=N/A speed=4.74x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f683.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f684.mp4' for writing
frame=  421 fps=234 q=16.0 size=N/A time=00:00:11.97 bitrate=N/A speed=6.66x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f685.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f686.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f687.mp4' for writing
frame=  624 fps=271 q=16.0 size=N/A time=00:00:20.35 bitrate=N/A speed=8.86x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f688.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f689.mp4' for writing
frame=  751 fps=268 q=16.0 size=N/A time=00:00:25.79 bitrate=N/A speed=9.22x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f6810.mp4' for writing
frame=  865 fps=262 q=17.0 size=N/A time=00:00:30.42 bitrate=N/A speed=9.22x   
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f6811.mp4' for writing
[hls @ 0x5eb6c8c68180] Opening '/var/cache/jellyfin/transcodes/f94cf5d1d06837c698e4cd7084cd3f6812.mp4' for writing
frame=  974 fps=256 q=14.0 size=N/A time=00:00:34.97 bitrate=N/A speed= 9.2x   

the last few lines repeat indefanetly.


RE: cant watch 4k videos fatal player error - TheDreadPirate - 2024-07-24

After we resolved the kernel bug issue, what browsers have you tried?


RE: cant watch 4k videos fatal player error - fflam - 2024-07-24

I had only tried Firefox.
it has since been tested on Chrome, Edge, Roku, android.

it works on Roku, android, Windows Jellyfin player, Google Chrome.

it does NOT work on Fire fox, or edge.