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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Library Scan Failing (/t-library-scan-failing)
RE: Library Scan Failing - adampdx - 2024-08-13
Do you mean bluray rips? Yes, there are some mixed in.
RE: Library Scan Failing - TheDreadPirate - 2024-08-13
Just to clarify, I'm not talking about bluray rips in MKV files. I'm talking about full bluray ISOs.
Is your answer still "yes"?
RE: Library Scan Failing - adampdx - 2024-08-13
OK then no, there are no ISOs.
RE: Library Scan Failing - TheDreadPirate - 2024-08-13
Can you turn on debug logging? Open /home/adampdx/docker/jellyfin/config/config.logging.default.json. At the top will be three log levels, one "Information" and two "Warning". Change all three to "Debug" and save. The logging level change should happen immediately. Replicate the problem then share the new log.
Hopefully it will tell us which file it is failing on, perhaps always the same file or handful of files.
I'm chasing down this log line.
Code:
[2024-08-13 14:38:42.924 +00:00] [ERR] [54] MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo: Error getting BDInfo
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown."Error getting BDInfo" only occurs here.
https://github.com/jellyfin/jellyfin/blob/release-10.9.z/MediaBrowser.Providers/MediaInfo/FFProbeVideoInfo.cs#L383
Which seems to imply that Jellyfin is trying to read in some sort bluray file that isn't an MKV. M2TS, maybe?
RE: Library Scan Failing - adampdx - 2024-08-14
This seems like a lot of stuff, I wasn't sure what to include so I just found the most recent error and copied everything past that. Thanks for your help, by the way.
Pastebin
https://pastebin.com/NPQHXwaC
RE: Library Scan Failing - TheDreadPirate - 2024-08-14
Is there more above the last error? The logs after the error appear to be normal operation with no error at the end. I need more logs leading up to when it crashes.
This is the only log that is MAYBE a hint, but I can't say for certain.
Code:
[2024-08-14 00:26:56.596 +00:00] [DBG] [45] MediaBrowser.Providers.Movies.MovieMetadataService: Running "ProbeProvider" for "/Movies_e-s/GATTACA"This log then a 3.5 second gap before the OOM error. Like its reading in whatever is there.
RE: Library Scan Failing - adampdx - 2024-08-14
OK lets try this.
Pastebin
https://pastebin.com/cAVTAbUy
RE: Library Scan Failing - TheDreadPirate - 2024-08-14
Still no help. But let's explore the message I highlighted earlier.
What are the contents of this folder?
/Movies_e-s/GATTACA
RE: Library Scan Failing - adampdx - 2024-08-14
Three folders AACS, BDMV, CERTIFICATE, and a file discatt.dat.
RE: Library Scan Failing - TheDreadPirate - 2024-08-14
Can you move that folder out of the library and rescan.