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jellyfin won't launch since 10.9.11 update - Printable Version

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+--- Thread: jellyfin won't launch since 10.9.11 update (/t-jellyfin-won-t-launch-since-10-9-11-update)

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RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-18

when i input sudo systemctl restart jellyfin, it runs without any kind of printed output.

here's the output to sudo journalctl -u jellyfin -n 200 --no-pager:


hank@jellyfin:~$ sudo journalctl -u jellyfin -n 200 --no-pager
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    --- End of inner exception stack trace ---
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:44 jellyfin jellyfin[10694]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:44 jellyfin jellyfin[10694]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    --- End of inner exception stack trace ---
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 2.
Sep 18 15:30:45 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
Sep 18 15:30:45 jellyfin (jellyfin)[10711]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Jellyfin version: 10.9.11
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Environment Variables: ["[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]"]
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Operating system: Ubuntu 24.04.1 LTS
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Architecture: X64
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] 64-Bit Process: True
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] User Interactive: True
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Processor count: 4
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Program data path: /var/lib/jellyfin
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Log directory path: /var/log/jellyfin
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Config directory path: /etc/jellyfin
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Cache path: /var/cache/jellyfin
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Web resources path: /usr/share/jellyfin/web
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Application directory: /usr/lib/jellyfin/bin/
Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [FTL] Unhandled Exception
Sep 18 15:30:45 jellyfin jellyfin[10711]: System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:45 jellyfin jellyfin[10711]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    --- End of inner exception stack trace ---
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:45 jellyfin jellyfin[10711]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:45 jellyfin jellyfin[10711]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    --- End of inner exception stack trace ---
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 3.
Sep 18 15:30:46 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
Sep 18 15:30:46 jellyfin (jellyfin)[10728]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Jellyfin version: 10.9.11
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Environment Variables: ["[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]"]
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Operating system: Ubuntu 24.04.1 LTS
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Architecture: X64
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] 64-Bit Process: True
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] User Interactive: True
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Processor count: 4
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Program data path: /var/lib/jellyfin
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Log directory path: /var/log/jellyfin
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Config directory path: /etc/jellyfin
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Cache path: /var/cache/jellyfin
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Web resources path: /usr/share/jellyfin/web
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Application directory: /usr/lib/jellyfin/bin/
Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [FTL] Unhandled Exception
Sep 18 15:30:47 jellyfin jellyfin[10728]: System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:47 jellyfin jellyfin[10728]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    --- End of inner exception stack trace ---
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:47 jellyfin jellyfin[10728]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:47 jellyfin jellyfin[10728]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    --- End of inner exception stack trace ---
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 4.
Sep 18 15:30:48 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
Sep 18 15:30:48 jellyfin (jellyfin)[10746]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Jellyfin version: 10.9.11
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Environment Variables: ["[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"]
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Operating system: Ubuntu 24.04.1 LTS
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Architecture: X64
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] 64-Bit Process: True
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] User Interactive: True
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Processor count: 4
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Program data path: /var/lib/jellyfin
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Log directory path: /var/log/jellyfin
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Config directory path: /etc/jellyfin
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Cache path: /var/cache/jellyfin
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Web resources path: /usr/share/jellyfin/web
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Application directory: /usr/lib/jellyfin/bin/
Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [FTL] Unhandled Exception
Sep 18 15:30:48 jellyfin jellyfin[10746]: System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:48 jellyfin jellyfin[10746]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    --- End of inner exception stack trace ---
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:48 jellyfin jellyfin[10746]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
Sep 18 15:30:48 jellyfin jellyfin[10746]:  ---> System.Xml.XmlException: Root element is missing.
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlReader.MoveToContent()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    --- End of inner exception stack trace ---
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.<Main>(String[] args)
Sep 18 15:30:49 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
Sep 18 15:30:49 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Start request repeated too quickly.
Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Sep 18 15:30:50 jellyfin systemd[1]: Failed to start jellyfin.service - Jellyfin Media Server.
hank@jellyfin:~$

RE: jellyfin won't launch since 10.9.11 update - TheDreadPirate - 2024-09-18

Do you have the playback reporting plugin installed?

RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-19

I do not! Is that something I should do? If so, how should I do it?

RE: jellyfin won't launch since 10.9.11 update - Efficient_Good_5784 - 2024-09-19

(2024-09-19, 02:52 AM)jellyhank Wrote: I do not! Is that something I should do? If so, how should I do it?
You don't need to. @TheDreadPirate is just asking because the plugin might be giving you issues. If you don't have it installed, that rules out another possible reason for your issues.

RE: jellyfin won't launch since 10.9.11 update - TheDreadPirate - 2024-09-19

Did your disk fill up at any point recently? At this point we should start over since it seems clear that your database is not in a good state. I'm not sure what else we can try.

If you are ok with that, follow these steps to backup your current data.

Code:
sudo mkdir /var/lib/jellyfin/backup /etc/jellyfin/backup
sudo mv /var/lib/jellyfin/* /var/lib/jellyfin/backup/
sudo mv /etc/jellyfin/* /etc/jellyfin/backup/
sudo rm -rf /var/cache/jellyfin/*
sudo systemctl start jellyfin

Clear your browser cache before trying to access Jellyfin.

RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-20

Ok, I ran your commands! I cleared browser cache and tried to access jellyfin on chrome, but without success. Also my disk did not fill up! I'm like 85 GB / 500 GB. Let me know how to proceed!

RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-22

I did a fresh Jellyfin install, but now I can't seem to log in lol. any suggestions? would be great to just wipe the old login info and start that from scratch, if that's an option

RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-22

ok, so here's the update now. i managed to wipe the login info, by initializing the startup wizard on the web ui.
but now i notice something unusual (maybe this has been a longstanding problem for me).
i can run jellyfin to start the service great. but if i try to do sudo systemctl start jellyfin.service, i can't seem to connect to the server. i keep getting this error:

RE: jellyfin won't launch since 10.9.11 update - TheDreadPirate - 2024-09-22

Never, never, never "start" jellyfin by typing literally "jellyfin". Always, always, always use "sudo systemctl start jellyfin".

As to your current problem, clear you browser cache.

RE: jellyfin won't launch since 10.9.11 update - jellyhank - 2024-09-23

so i'm sure i'm doing something stupid, but even after clearing cache, i just can't seem to get the jellyfin server to run when i do sudo systemctl start jellyfin. i'm clearing the cache, i delete the .xmls (namely migrations.xml and system.xml), etc.
i try logging into my jellyfin server on both chrome and firefox, and just can't get a connection. do you have any ideas? would love for jellyfin to run when i do sudo systemctl start jellyfin