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Roku Fails to Playback Videos that require transcoding from 4k h265 main10 - Printable Version

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RE: Roku Fails to Playback Videos that require transcoding from 4k h265 main10 - Revv23 - 2024-05-12

(2024-05-07, 03:36 PM)TheDreadPirate Wrote: Yes.  There is a setting in Dashboard > Playback called "Allow encoding in HEVC format" (going from memory).  This only changes transcodes to exclusively use H264.  If you have an H265 file that the client says it can direct play, disabling this setting won't change direct play behavior.

But this was a troubleshooting step, not necessarily the solution.

What is the media info for the files your Rokus won't play?

Gotcha, I see that is easier than setting each client individually.

I'm not sure what you mean by media info, it seems to have issues with 4k265.10; but it is intermittent and random. Sometimes it will play for an hour other times it will crash out every 2-5 minutes. Other times it will stall and and give a loading dialog almost like buffering every few minutes/ seconds.