+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Playback Error: Fatal Player Error (/t-solved-playback-error-fatal-player-error)
RE: Playback Error: Fatal Player Error - theguymadmax - 2024-06-21
Well, it's an mp4 file so you can change it back. Check the other that you changed. Did you have two copies of the same movie and just posted the wrong screenshot?
RE: Playback Error: Fatal Player Error - i3laine - 2024-06-21
It's the only version I've ever had.
But I think I may have found the problem. While I was double checking, I noticed that all the movies I'm having issue with were all encoded/ripped/whatever by the same person, Will1869, and were all parts of boxsets by that person. I went through all the movies I have in my Kids Movies folder, and only the ones tagged with that name were giving me issues. It's still strange, because they do play in VLC, but I deleted all the files I had, and redownloaded them from a different source, and all the new files work perfectly.
RE: Playback Error: Fatal Player Error - theguymadmax - 2024-06-21
I just tried playing that file it threw up a bunch of warnings and I got the same fatal error message. There's a vob sub file in there that it didn't like. Once I removed it, the file was able to play.
https://pastebin.com/fGA0RzKg
You can use this command to strip out the sub from your file. Use powershell and update your paths and filenames
Code:
& '.\Program Files\Jellyfin\Server\ffmpeg.exe' -i "C:\Video\Kids Movies\Toy Story (1995)\Toy.Story.1995.1080p.BluRay.H264.AC3.DD5.1.mp4" -c:v copy -c:a copy -sn "c:\test\filename.mp4"RE: Playback Error: Fatal Player Error - i3laine - 2024-06-24
(2024-06-21, 03:44 AM)theguymadmax Wrote: I just tried playing that file it threw up a bunch of warnings and I got the same fatal error message. There's a vob sub file in there that it didn't like. Once I removed it, the file was able to play.
https://pastebin.com/fGA0RzKg
You can use this command to strip out the sub from your file. Use powershell and update your paths and filenames
Code:& '.\Program Files\Jellyfin\Server\ffmpeg.exe' -i "C:\Video\Kids Movies\Toy Story (1995)\Toy.Story.1995.1080p.BluRay.H264.AC3.DD5.1.mp4" -c:v copy -c:a copy -sn "c:\test\filename.mp4"
Awesome, thank you very much. I did end up just getting different files, but for fun, I tried your solution and it worked for me as well.
Thank you very much for your help,
Blaine