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SOLVED: Unable to transcode videos - Printable Version

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+--- Thread: SOLVED: Unable to transcode videos (/t-solved-unable-to-transcode-videos)

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RE: Unable to transcode videos - TheDreadPirate - 2024-09-11

Oof. So you are on the right kernel, definitely, but the installation of newer kernels probably removed the kernel headers and modules packages. Which are necessary for using Intel Quick Sync. I looked in Proxmox's repo and I think this is one of the packages you need.

Code:
sudo apt install proxmox-headers-6.8.4-3-pve

I'm not sure if that is all that you need to install. You can compare what other packages were install for the other kernels you have installed and just change the version to match (6.8.4-3).

Code:
sudo apt list | grep 6.8.12-1


RE: Unable to transcode videos - seelk - 2024-09-12

Below are the available packages for each kernel version:

Code:
: apt list | grep 6.8.12-1

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

linux-tools-6.8-dbgsym/stable 6.8.12-1 amd64
linux-tools-6.8/stable 6.8.12-1 amd64
proxmox-headers-6.8.12-1-pve/stable 6.8.12-1 amd64
proxmox-headers-6.8/stable 6.8.12-1 all
proxmox-kernel-6.8.12-1-pve-signed-template/stable 6.8.12-1 amd64
proxmox-kernel-6.8.12-1-pve-signed/stable,now 6.8.12-1 amd64 [installed,automatic]
proxmox-kernel-6.8.12-1-pve/stable 6.8.12-1 amd64
proxmox-kernel-6.8/stable,now 6.8.12-1 all [installed,automatic]

Code:
: apt list | grep 6.8.4-3

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

proxmox-headers-6.8.4-3-pve/stable,now 6.8.4-3 amd64 [installed]
proxmox-kernel-6.8.4-3-pve-signed-template/stable 6.8.4-3 amd64
proxmox-kernel-6.8.4-3-pve-signed/stable,now 6.8.4-3 amd64 [installed,auto-removable]
proxmox-kernel-6.8.4-3-pve/stable 6.8.4-3 amd64
rime-data-bopomofo/stable 0.0~git20210131.c7618f4-3+b1 amd64

I finished installing proxmox-headers-6.8.4-3-pve.  Anything else that should be installed?

Code:
: apt list --installed | grep 6.8

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

proxmox-headers-6.8.4-3-pve/stable,now 6.8.4-3 amd64 [installed]
proxmox-kernel-6.8.12-1-pve-signed/stable,now 6.8.12-1 amd64 [installed,automatic]
proxmox-kernel-6.8.4-2-pve-signed/stable,now 6.8.4-2 amd64 [installed,auto-removable]
proxmox-kernel-6.8.4-3-pve-signed/stable,now 6.8.4-3 amd64 [installed,auto-removable]
proxmox-kernel-6.8.8-1-pve-signed/stable,now 6.8.8-1 amd64 [installed,automatic]
proxmox-kernel-6.8/stable,now 6.8.12-1 all [installed,automatic]


RE: Unable to transcode videos - TheDreadPirate - 2024-09-12

Honestly, not sure. On most systems there is also a kernel module package, which I don't see in proxmox's repos.

Reboot and try?

RE: Unable to transcode videos - seelk - 2024-09-12

(2024-09-12, 02:10 PM)TheDreadPirate Wrote: Honestly, not sure.  On most systems there is also a kernel module package, which I don't see in proxmox's repos.

Reboot and try?

After installing the 6.8.4-3 headers and rebooting, transcoding no longer fails.  However, I'm noticing transcoding is taking a very long time before the video starts playing.  Previously, the videos would start playing fairly quickly.  Thoughts?

Transcoding settings:  https://imgur.com/a/Quvx4Yy

FFmpeg latest log:  https://paste.debian.net/hidden/12ca97c6/

Video mediainfo:  https://paste.debian.net/hidden/7b22dab5/

RE: Unable to transcode videos - TheDreadPirate - 2024-09-12

Can you share the output of "sudo dmesg | grep i915". The ffmpeg log is only showing that it is slow and not why.

RE: Unable to transcode videos - seelk - 2024-09-12

(2024-09-12, 04:29 PM)TheDreadPirate Wrote: Can you share the output of "sudo dmesg | grep i915".  The ffmpeg log is only showing that it is slow and not why.

https://paste.debian.net/hidden/67b614b0/

RE: Unable to transcode videos - TheDreadPirate - 2024-09-12

Hmmmm.  The GPU initialization is fine.  HuC/GuC firmware loaded......

Do you have intel-gpu-tools installed?

Code:
sudo apt install intel-gpu-tools
sudo intel_gpu_top

While intel_gpu_top is running, initiate a transcode.  What is the core/memory frequency at?

   

RE: Unable to transcode videos - seelk - 2024-09-12

(2024-09-12, 08:15 PM)TheDreadPirate Wrote: Hmmmm.  The GPU initialization is fine.  HuC/GuC firmware loaded......

Do you have intel-gpu-tools installed?

Code:
sudo apt install intel-gpu-tools
sudo intel_gpu_top

While intel_gpu_top is running, initiate a transcode.  What is the core/memory frequency at?

https://imgur.com/a/3DT2t0b

RE: Unable to transcode videos - TheDreadPirate - 2024-09-13

I'm out of ideas.

@nyanmisaka - Do you have any suggestions?

RE: Unable to transcode videos - toytown - 2024-09-13

Any chance you could upload a small snippet of the video (10secs or so) so i can test it here?