Jellyfin Forum
Subtitle format - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Subtitle format (/t-subtitle-format--7098)

Pages: 1 2 3 4


RE: Subtitle format - TheDreadPirate - 2024-07-23

Your logs don't indicate why subtitles aren't loading. Normally I would see logs about failed subtitle extraction. Or failed remuxing. I don't see any of that.

First try installing the "Subtitle Extract" plugin. Once that is installed, restart Jellyfin, then go to Dashboard > Scheduled Tasks and run the subtitle extraction job. Once it finishes, try again.

If that doesn't work, try using our version of ffmpeg for Linux ARM64.

https://repo.jellyfin.org/?path=/ffmpeg/linux/latest-6.x/arm64

You will need to change the symlink for /usr/bin/ffmpeg to point to this portable version.

If that still doesn't work you may need to separately extract your subtitles since you said that worked.


RE: Subtitle format - Armentis - 2024-07-24

Thanks a lot, I will try with the "Subtitle Extract" plugin