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+---- Thread: Poor Remote playback (/t-poor-remote-playback)
Poor Remote playback - magu2k - 2025-01-07
I have 1Gb synchronous fibre internet connection.
Ubiquiti WiFi 6 AP with 1Gb link to the switch for later reference.
I port forward through a NAT router.
Shouldn't matter, but people connect using a domain name, not my IP address.
Server is a VM with 3 host cores of a Ryzen 2700X and 4gb ram, running Win Server 2019. pass through 1gb NIC port and pass through dedicated GPU for transcode (the GPU resources are not shared with other VMs on the host) The host runs the Jellyfin VM and all other(3 or 4) VMs are quite low levels of resource use, and most use 1gb of ram at most.
All the Jellyfin library data (thats to say, the videos) is stored on a NAS on the same lan, truenas on bare metal, 10gb link to the switch, not dedicated to jellyfin, it is used for other resources.
I use a lets encrypt cert for https.
As for clients, on the lan, I have a Ryzen 3rd gen, 2000 series nvidia GPU, wired Gb connection to LAN and no playback issues whatsoever on auto-Direct. For reference, local network devices can connect via http, I am only requiring https for devices outside of the local network.
also on the lan, a wireless device, a crappy 70 dollarish ($50 USD?) android tv box. It used to play largely fine. But now over half of the titles will not play at all. and Many that do are skipping. Sometimes, but rarely, a lower data rate will work.
As devices outside the network go, my cousin has a FireTV box, not sure exactly what model, but he was in the past also able to play most shows but now most skip/freeze unplayably, but do actually play or sometimes will just stop playing after a short time. Pretty sure hes on about 25Mb internet, and the box is on wifi
While other people do use this remotely, no others have provided feedback and it's rare (especially right now) that more than one external user is trying to use it simultaneously, but I have had 3-5 streams going at once easily I had 2 4k videos playing, one on auto-direct in the app, and one in browser, not sure now if auto or not) on my above mentioned ryzen machine, one on my phone at 1080p direct (I forget if wifi or over data though) and one on that wireless box playing at 1080p, all simultaneously.
Between possible network related issues or transcode issues, it's hard to say from my point of view. Not sure where to go with it. Any help would be appreciated
Note: One thing I have noticed while assembling info for this post is in Proxmox, the CPU settings for the VM do not have AES (AES-NI?) enabled. I don't know if thats required to use the function for host cores in proxmox or not, but has never been set, in the past. Should it be on, or is this unlikely a factor at all?
RE: Poor Remote playback - TheDreadPirate - 2025-01-07
Can you share your Jellyfin log via pastebin?
RE: Poor Remote playback - magu2k - 2025-01-07
https://pastebin.com/ZJKvzAuR
Had to trim the earlier part of the log due to size limits but if you need all of it let me know. The title in question is "The Ministry of Ungentlemanly Warfare"
It was skipping/pausing seemingly to buffer.
I monitored transcoding, it did not use any transcode resources. He had the datarate set to 15mbps.
In further discussion it may just be a buffering issue where he needs to pause and let it buffer some, but this did nto appear to be teh case for all videos we tried.
I may have to engage further with him, as he is not terribly technically inclined, I'm starting to wonder, at least in this case if it is not just an issue with his wifi quality, but it will take more work to look into it.
Also later on here, I may try with the android device on my lan and see what results we get.
RE: Poor Remote playback - TheDreadPirate - 2025-01-08
I'm in agreement this might be a client side connectivity issue. The server side of things looks fine. It is direct playing so the server isn't doing much except sending the file.
I do have an unrelated comment. I see that you are using the network path for some of your media storage.
Code:
\\10.10.46.12\video\--movies--\Three days of the condor (1975)\Three.Days.of.the.Condor.1975.mkvJust wanted to give you a heads up that network paths will NOT be supported in 10.11. And we've already removed the ability for users to add new network paths while allowing existing network paths to continue being used when they were added in prior version. Starting in 10.11, they just won't work at all. You will need to map the network path to a drive letter and re-add that network share via the drive letter.
RE: Poor Remote playback - magu2k - 2025-01-08
(2025-01-07, 05:01 PM)TheDreadPirate Wrote: Can you share your Jellyfin log via pastebin?
(Yesterday, 12:09 AM)TheDreadPirate Wrote: I'm in agreement this might be a client side connectivity issue. The server side of things looks fine. It is direct playing so the server isn't doing much except sending the file.
I do have an unrelated comment. I see that you are using the network path for some of your media storage.
Code:\\10.10.46.12\video\--movies--\Three days of the condor (1975)\Three.Days.of.the.Condor.1975.mkv
Just wanted to give you a heads up that network paths will NOT be supported in 10.11. And we've already removed the ability for users to add new network paths while allowing existing network paths to continue being used when they were added in prior version. Starting in 10.11, they just won't work at all. You will need to map the network path to a drive letter and re-add that network share via the drive letter.
Ok thanks for letting me know, I have been using it as a service, but yeah I'll have to do that, so that even applies when it runs as a service?
RE: Poor Remote playback - Efficient_Good_5784 - 2025-01-08
(Yesterday, 04:40 AM)magu2k Wrote: Ok thanks for letting me know, I have been using it as a service, but yeah I'll have to do that, so that even applies when it runs as a service?It should apply there too.