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Codec issue when playing from browser - Printable Version

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Codec issue when playing from browser - Skellum - 2025-01-09

Apologies if this seems an obvious question

I am receiving a playback error when attempting to watch a TV Show on my browser.
Error is:
Stream mapping:
  Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_nvenc))
  Stream #0:1 -> #0:1 (eac3 (native) -> eac3 (native))
Press [q] to stop, [?] for help
[av1_nvenc @ 0000020058e9dd80] Codec not supported
[av1_nvenc @ 0000020058e9dd80] Provided device doesn't support required NVENC features
[vost#0:0/av1_nvenc @ 0000020058bd0780] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0000020058e52240] Error sending frames to consumers: Function not implemented
[vf#0:0 @ 0000020058e52240] Task finished with error code: -40 (Function not implemented)
[vf#0:0 @ 0000020058e52240] Terminating thread with return code -40 (Function not implemented)
[vost#0:0/av1_nvenc @ 0000020058bd0780] Could not open encoder before EOF
[vost#0:0/av1_nvenc @ 0000020058bd0780] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_nvenc @ 0000020058bd0780] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 000002004a490380] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!

This appears to relate to the AV1 codec but I'm using a RTX3050 graphics card on my Jellyfin server which should support all formats and have been watching this show without issue on my TV.
If it relates to the device I am using then my computer uses a RTX3080 card and I have tried viewing the show in both Edge and Brave browsers.
Do I need to install codecs on my PC for the stream to decode? I presumed they would be built into my card software...

Thanks in advance.


RE: Codec issue when playing from browser - theguymadmax - 2025-01-09

Your card does not support encoding to AV1.  Disable it in your Playback Transcoding settings on the server.
   


RE: Codec issue when playing from browser - Skellum - 2025-01-09

Legend!

Thank you, I didn't realise that setting was even enabled. Working fine now.