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+--- Thread: (Opensubtitles) Subtitles downloads stopped working (vip account) (/t-opensubtitles-subtitles-downloads-stopped-working-vip-account)
(Opensubtitles) Subtitles downloads stopped working (vip account) - Rickendude - 2025-01-11
Hello.
Apparently about a week ago my subtitles downloads stopped working.
I checked the opensubtitles configuration, it says that the credentials are ok and that I can download up to 1000 subtitles/day.
Same account works well with Kodi so I do manage to download subtitles.
It seems stuck and I am not sure why, absolutely 0 downloads for days.
I enabled debug (which didn't help much tbh) and this is what I see:
[2025-01-11 07:23:16.331 +00:00] [DBG] [259] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Search query: [("languages": "en"), ("type": "episode"), ("moviehash": "c15e1b9d03a79dab"), ("imdb_id": "1505494"), ("moviehash_match": "only")]
[2025-01-11 07:23:16.378 +00:00] [DBG] [259] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was successfully authenticated.
[2025-01-11 07:23:16.378 +00:00] [DBG] [259] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: "CustomAuthentication" was successfully authenticated.
[2025-01-11 07:23:16.456 +00:00] [DBG] [259] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Search query: [("languages": "he"), ("type": "episode"), ("moviehash": "c15e1b9d03a79dab"), ("imdb_id": "1505494"), ("moviehash_match": "only")]
[2025-01-11 07:23:17.101 +00:00] [DBG] [259] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Updated expiration time to 01/11/2025 23:59:59
[2025-01-11 07:23:17.101 +00:00] [INF] [259] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Remaining downloads: 999
[2025-01-11 07:23:17.733 +00:00] [ERR] [201] MediaBrowser.Providers.MediaInfo.SubtitleScheduledTask: Error downloading subtitles
System.Net.Http.HttpRequestException: Subtitle with Id 2346238 could not be downloaded: OK
at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, CancellationToken cancellationToken)
at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)
at MediaBrowser.Providers.MediaInfo.SubtitleDownloader.DownloadSubtitles(Video video, List`1 mediaStreams, Boolean skipIfEmbeddedSubtitlesPresent, Boolean skipIfAudioTrackMatches, Boolean requirePerfectMatch, String language, String[] disabledSubtitleFetchers, String[] subtitleFetcherOrder, VideoContentType mediaType, Boolean isAutomated, CancellationToken cancellationToken)
Thanks.