+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: ATV app with external player - app crashes on 'stop' command (/t-atv-app-with-external-player-app-crashes-on-stop-command)
ATV app with external player - app crashes on 'stop' command - Terry Fyde - 2025-01-12
Hi.
When using an external player with the ATV app, the 'stop' command causes the app to crash (after a delay of a few seconds). However, if I use the 'back/return/exit' command to stop playback (press twice), the app does not crash.
Here's the crash log
RE: ATV app with external player - app crashes on 'stop' command - theguymadmax - 2025-01-12
What external player are you using?
RE: ATV app with external player - app crashes on 'stop' command - Terry Fyde - 2025-01-12
Zidoo ZX9-8K
RE: ATV app with external player - app crashes on 'stop' command - theguymadmax - 2025-01-12
Unfortunately, there's not much we can do on the forum for this issue. Please submit a bug report here, including logs and as many details as possible. Since you have a workaround, just try to avoid using the stop button for now
RE: ATV app with external player - app crashes on 'stop' command - Terry Fyde - 2025-01-12
I appreciate your time and advice.
OK, will do.