+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Connection issues (/t-connection-issues--10169)
Connection issues - Veno25 - 2025-01-15
I was using Jellyfin on iOS through the Jellyfin app, and everything was working fine until the PC hosting my server changed its IP address. The new IP works on my Apple TV using Swiftfin and on web browsers across all devices. However, when I try to use the Jellyfin Media Player on the same PC that hosts the server, it won't connect. I get the error:
"We're unable to connect to the selected server right now. Please ensure it is running and try again."
Additionally, the Jellyfin and Swiftfin apps on my iOS devices also won't connect to the server anymore. There’s no VPN in use.
RE: Connection issues - TheDreadPirate - 2025-01-15
On the Windows PC go to this directory
C:\Users\yourUser\appdata
Delete both "jellyfinmediaplayer" and "Jellyfin Media Player" folders. Open JMP and try connecting again.
On the iOS device ensure you are typing in the full address. http://192.168.X.X:8096
Change the IP to your actual LAN IP, but sometimes the http:// and :8096 need to be added. If that doesn't work reinstall the app. IIRC, iOS doesn't have the Android equivalent of "clearing your app cache".
RE: Connection issues - Veno25 - 2025-01-15
For some reason i had to do http://ip:8096/usermovie now it is working