+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+---- Forum: Media Scanning & Identification (https://forum.jellyfin.org/f-media-scanning-identification)
+---- Thread: Libraries (/t-libraries)
Libraries - mariner - 2025-01-24
Hi there everyone, new here , I've been searching for a solution to my problem and I've seen a lot of similar issues but none exactly like mine so here's my situation. I've been happily running JF on my Synology has for a couple of years. Installation is via docker. I decided to give Emby a try and so being ember a little bit more picky on the ports, I changed JF port to 8098 so that I could leave ember on 8096. Everything was fine for some months, emby running along with JF with JF showing a green light inside Container manager. One day I noticed that the light turned orange but as the system was running smooth I decided to live with that until couple of days ago when suddenly JF stopped working ( server not available ). I tried all I could ( and able to do ) and then I thought it would be a good idea to re install JF from scratch. I used portainer to install jf and I used the same script it worked flawlessly last time but... JF starts as expected but when I add libraries , nothing happens... I mean they are correctly seen by JF, but when I hit scan, nothing happens and the library remains empty... Even if the previous installation was running smooth, I thought that somehow permissions went mad, so I reviewed all library permissions ( control panel/shared folder/internal system user ) and they're all ok with r/w permissions in all folders jf is supposed to look into.... I really don't know how to solve this and so any help would be appreciated. Thanks
RE: Libraries - TheDreadPirate - 2025-01-24
Can you share your jellyfin logs via privatebin.net?
RE: Libraries - mariner - 2025-01-24
Hi! sure! here it is!
https://privatebin.net/?30757956a973eb1d#5idz35oU4h4FAUiE1WAUEC1kRnzDqmh869TzgFqbw8Y5
RE: Libraries - TheDreadPirate - 2025-01-24
Looks like a permissions issue. It can see the top level directory, but maybe not the files and folders in it.
Code:
[2025-01-24 10:19:50.536 +01:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/volume3/Libri" is inaccessible or empty, skippingI don't know anything about how DSM works regarding granting access to folders, but @Efficient_Good_5784 does.
RE: Libraries - mariner - 2025-01-24
Thnaks for looking into that... well, I didn't change anything, just re installed JF after it stopped working... as far as I know if I give permission for the root folder then everything inside should be "granted" , am I wrong?
RE: Libraries - mariner - 2025-01-24
So i find out what it was and I'll share for possible future needs from others... In the end it was a discrepancy between the script I used in portainer and the permissions to jellyfin in container manager... I gave the permissions in the script but not in container manager... So doing the other way around , that's to say, removing the folders from the script and indicating them in container manager made the trick... Still remains the question why that happened as I did not change anything from previous installation and why Jellyfin still show orange in container manager... I searched through the logs but my knowledge is not deep enough, so any direction on this would be great. Many thanks to everyone inside this wonderful community