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+---- Thread: SOLVED: Unable to fetch Images (/t-solved-unable-to-fetch-images)
Unable to fetch Images - BigBoobee - 2025-02-13
Not sure if it is due to firewall or vpn but for some reason Jellyfin stopped fetching image metadata for any TV Shows or Movies.
When I try to edit settings for TMDb, I am met with : Internal Server Error / Error processing request.
Any ideas would be very helpful. Thank you.
RE: Unable to fetch Images - TheDreadPirate - 2025-02-13
Can you share your full jellyfin logs via privatebin.net?
If you are running a VPN on the server, it is quite possible that is the cause.
RE: Unable to fetch Images - TheDreadPirate - 2025-02-14
It does look like you have a VPN running. Can you try disabling the VPN and see if the problem persists? Does your VPN app support split tunneling?
RE: Unable to fetch Images - BigBoobee - 2025-02-18
I tried to run it without a VPN connection, as well as split-tunnel option. Neither worked. I also added exceptions to allow all Jellyfin traffic through simplewall. Not sure what is the issue.
RE: Unable to fetch Images - BigBoobee - 2025-02-22
(2025-02-14, 02:58 PM)TheDreadPirate Wrote: It does look like you have a VPN running. Can you try disabling the VPN and see if the problem persists? Does your VPN app support split tunneling?
I found the solution. I removed the plugin folder from Jellyfin in AppData. It seems to have updated the version of the plugins. I also removed the API key for TMDb that was not needed I guess. Thanks for helping me look into it though.
