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Media Won’t Load - Printable Version

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+--- Thread: Media Won’t Load (/t-media-won%E2%80%99t-load)



Media Won’t Load - ryanfur - 2025-02-13

When starting a movie it goes black and shows the loading wheel for a couple of seconds then the loading wheel goes away the sceeen jsut stays black 

Here is my log https://privatebin.net/?e75a1612df9c2878#DGZYVsTvVF62BgNhwiJFFLRXzzZGebi4zoMydx5HnpPc


RE: Media Won’t Load - Efficient_Good_5784 - 2025-02-13

Can you share a relevant ffmpeg log file of the video that failed to play?


RE: Media Won’t Load - TheDreadPirate - 2025-02-13

They posted in the matrix chat. They have low power encoding enabled and I suspect they did not complete the extra steps to setup the GuC/HuC firmware.