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Media info not working after upgrade - Printable Version

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+--- Thread: Media info not working after upgrade (/t-media-info-not-working-after-upgrade)



Media info not working after upgrade - xlbt - 2025-02-17

Hello,
I upgraded my selfhosted server from 10.10.5 to 10.10.6 today and I have no more possibility to display "Media info".

The version of Jellyfin : 10.10.6
Your installation method : Debian repository
Jellyfin Client : 1.11.1 (Flatpak)

When I use the 3 dots on a media file with the Jellyfin client, an select "Media Info" there is no pop up.
This problem is not present with a browser client.

Thanks.


RE: Media info not working after upgrade - theguymadmax - 2025-02-17

Delete the whole JMP cache folder. It's usually located at /home/username/.cache/Jellyfin Media Player. Also, I've had better results with deb packages over the Flatpak releases for JMP.


RE: Media info not working after upgrade - TheDreadPirate - 2025-02-17

Right click in the JMP interface and "reload". If that doesn't work, you can clear the JMP cache.

Code:
cd ~/.cache
rm -rf "Jellyfin Media Player"

I have the debian package for JMP installed, but I think the flatpak will also write to that cache directory.


RE: Media info not working after upgrade - xlbt - 2025-02-17

I removed ~/.var/app/com.github.iwalton3.jellyfin-media-player/cache/Jellyfin Media Player/
and the Media info popup is back.

Thanks a lot.