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Jellyfin Movie Thumbnails Broken - Printable Version

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+--- Thread: Jellyfin Movie Thumbnails Broken (/t-jellyfin-movie-thumbnails-broken)



Jellyfin Movie Thumbnails Broken - Nathan - 2025-02-19

So I have had Jellyfin for a few month now and it has been working wonderfully. Unfortunately now for whatever reason it is no displaying the proper movie thumbnail, it is just showing a random spot from the movie as a thumbnail. I have tried refreshing the meta data and I have disconnected the library file and reconnected it with no change. There is a picture to show what I am having an issue with. All movie meta data seem to just not be getting pulled for no reason that I can tell.

Extra Info:
I am on version 10.10.03
Jellyfin is running as an LXC inside of proxmox
The thumbnails for tv shows work fine and aren't having any problems


RE: Jellyfin Movie Thumbnails Broken - bugger - 2025-02-19

I'm having the same problem on a new install of 10.10.05 and upgraded to .06. Looking at the logs I see that any metadata plugin trying to access their servers is trying to connect to my router's IP address on port 8118 and failing with connection refused because obviously my router doesn't have that port open.


RE: Jellyfin Movie Thumbnails Broken - TheDreadPirate - 2025-02-19

Can you share your jellyfin logs via privatebin.net?


RE: Jellyfin Movie Thumbnails Broken - Nathan - 2025-02-20

(2025-02-19, 02:09 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via privatebin.net?

Here are the logs:  https://privatebin.net/?c0b1677a9de8d397#9XoCKRBXkro8dhuNGB2eum6ZJ6Hb6F7naLVQwcbD5TH5

I think may have sent them in privet messages on accident

(2025-02-19, 10:53 AM)bugger Wrote: I'm having the same problem on a new install of 10.10.05 and upgraded to .06. Looking at the logs I see that any metadata plugin trying to access their servers is trying to connect to my router's IP address on port 8118 and failing with connection refused because obviously my router doesn't have that port open.

How did you fix it?


RE: Jellyfin Movie Thumbnails Broken - TheDreadPirate - 2025-02-20

Jellyfin can't access the Internet. Looks like you have a VPN installed. Tailscale? Is your VPN setup for split tunneling?

Unrelated, it looks like you enabled saving of trickplays with your media. But Jellyfin does not have permissions to write to your media directory.