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Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - Printable Version

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Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - ryanfur - 2025-02-24

When playing any media randomly my swiftfin just goes "Retrieving Media information" then goes black on the player and spins the loading circle forever or sometimes it will kick me back to the previos screen. 

Log shows no errows and the media works just fine on the jellyfin web player.


RE: Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - TheDreadPirate - 2025-02-25

What version of Swiftfin? 1.0.1? Or the version from TestFlight?


RE: Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - ryanfur - 2025-02-25

(Yesterday, 02:36 PM)TheDreadPirate Wrote: What version of Swiftfin?  1.0.1?  Or the version from TestFlight?

The app store says the last update was to V1.2 4 months ago


RE: Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - TheDreadPirate - 2025-02-25

Looks like this is a known issue.

https://github.com/jellyfin/Swiftfin/issues/1183

For the videos you have issues with, what codecs do they use?


RE: Swiftfin IOS/ipad OS shows "Retrieving Media information" then goes black - ryanfur - 2025-02-25

(Yesterday, 03:58 PM)TheDreadPirate Wrote: Looks like this is a known issue.

https://github.com/jellyfin/Swiftfin/issues/1183

For the videos you have issues with, what codecs do they use?

I'm thinking it might be something to do with tailscale. When im not home connected through tailscale it doesnt work. But when im at home still connected through tailscale it works just fine so i'm not sure why when im connected to tailscale but at my homenetwork it works but not on mobile data or other wifi.