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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Live TV Fatal Error (/t-solved-live-tv-fatal-error)
Live TV Fatal Error - treq - 2025-02-25
Jellyfin throws up a message "Playback Error: Playback Failed due to a fatal player error." when trying to tune in live tv with HDHomerun.
I have tried both an HDHomerun Extend and an HDHomerun Connect 4K. Both recognized and channels show up in the channels tab of the live playback window.
Both tuners work 100% reliably in the native HDHomerun app and in a competing media server app the starts with the letter P. Also streams are accessible via VLC.
I have tried enabling and disabling hardware transcoding, deleting and reinstalling both tuners separately and together. I have given the server app all the permissions I can think it may ever need, and no configuration of settings has changed the error status. No channels are playable in any way with either tuner, and none of the channels have DRM.
My setup:
Mac Studio M1Max running MacOS v.15.3
HDHomerun Extend w/firmware 20230713
HDHomerun Connect 4K w/firmware 20241214
Jellyfin Server V.10.10.3 and V.10.10.6
I would post the ffmpeg log file but apparently that file type is not allowed to be uploaded... ???
So here the complete text of the most recent one:
{"Protocol":1,"Id":"heavy_ff80f93c46e0a0b178f0c4d61a5abab3_24c2263b80806d9fc64ad0c8d83cd41b","Path":"http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"ts","Size":null,"Name":null,"IsRemote":false,"ETag":null,"RunTimeTicks":null,"ReadAtNativeFramerate":false,"IgnoreDts":true,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":false,"IsInfiniteStream":true,"UseMostCompatibleTranscodingProfile":true,"RequiresOpening":true,"OpenToken":null,"RequiresClosing":true,"LiveStreamId":"e2329f4997b378e64ccf8fa396deb76e_af999c25a00715699361240d4c6c7a53_heavy_ff80f93c46e0a0b178f0c4d61a5abab3_24c2263b80806d9fc64ad0c8d83cd41b","BufferMs":0,"RequiresLooping":false,"SupportsProbing":true,"VideoType":null,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":null,"CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"0","IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":15000000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":1,"AspectRatio":null,"Index":-1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":null,"IsAnamorphic":null},{"Codec":"AC3","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":null,"CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":448000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":-1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":null,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":15448000,"FallbackMaxStreamingBitrate":30000000,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":3000,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/Applications/Jellyfin.app/Contents/MacOS/ffmpeg -analyzeduration 3000000 -probesize 1G -fflags +igndts+genpts -i "http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts" -map_metadata -1 -map_chapters -1 -threads 0 -sn -codec:v:0 copy -start_at_zero -flags -global_header -codec:a:0 aac_at -ac 6 -ab 384000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_base_url "hls/9ee24f6663e0793ef0e20e931ceb0991/" -hls_segment_filename "/Users/craigbilodeau/Library/Application Support/jellyfin/cache/transcodes/9ee24f6663e0793ef0e20e931ceb0991%d.ts" -hls_playlist_type event -hls_list_size 0 -y "/Users/craigbilodeau/Library/Application Support/jellyfin/cache/transcodes/9ee24f6663e0793ef0e20e931ceb0991.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with Apple clang version 15.0.0 (clang-1500.3.9.4)
configuration: --prefix=/ffbuild/prefix --disable-shared --enable-static --pkg-config-flags=--static --enable-pthreads --cc=clang --host-cflags='-I/Library/Developer/CommandLineTools/SDKs/MacOSX.sdk/usr/include -I/opt/ffbuild/prefix/include' --host-ldflags='-L/Library/Developer/CommandLineTools/SDKs/MacOSX.sdk/usr/lib -L/opt/ffbuild/prefix/lib' --extra-version=Jellyfin --extra-cflags=-I/opt/ffbuild/prefix/include --extra-cxxflags= --extra-ldflags=-L/opt/ffbuild/prefix/lib --extra-ldexeflags= --extra-libs= --enable-gpl --enable-version3 --disable-ffplay --disable-debug --disable-doc --disable-ptx-compression --disable-sdl2 --enable-lto=thin --disable-libjack --disable-indev=jack --disable-libxcb --disable-xlib --enable-neon --enable-runtime-cpudetect --enable-audiotoolbox --enable-videotoolbox --enable-iconv --enable-zlib --enable-libfreetype --enable-libfribidi --enable-gmp --enable-libxml2 --enable-openssl --enable-lzma --enable-fontconfig --enable-libharfbuzz --enable-libvorbis --enable-opencl --enable-chromaprint --enable-libdav1d --disable-libfdk-aac --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvpx --enable-libwebp --enable-libopenmpt --disable-rkmpp --disable-rkrga --enable-libsrt --enable-libsvtav1 --enable-libx264 --enable-libx265 --enable-libzimg --enable-libzvbi
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
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libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
[tcp @ 0x600002f48000] Connection to tcp
/[fe80::1]:8096 failed: No route to host[in#0 @ 0x600003d4c000] Error opening input: No route to host
Error opening input file http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts.
Error opening input files: No route to host{"Protocol":1,"Id":"heavy_ff80f93c46e0a0b178f0c4d61a5abab3_24c2263b80806d9fc64ad0c8d83cd41b","Path":"http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"ts","Size":null,"Name":null,"IsRemote":false,"ETag":null,"RunTimeTicks":null,"ReadAtNativeFramerate":false,"IgnoreDts":true,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":false,"IsInfiniteStream":true,"UseMostCompatibleTranscodingProfile":true,"RequiresOpening":true,"OpenToken":null,"RequiresClosing":true,"LiveStreamId":"e2329f4997b378e64ccf8fa396deb76e_af999c25a00715699361240d4c6c7a53_heavy_ff80f93c46e0a0b178f0c4d61a5abab3_24c2263b80806d9fc64ad0c8d83cd41b","BufferMs":0,"RequiresLooping":false,"SupportsProbing":true,"VideoType":null,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":null,"CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"0","IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":15000000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":1,"AspectRatio":null,"Index":-1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":null,"IsAnamorphic":null},{"Codec":"AC3","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":null,"CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":448000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":-1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":null,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":15448000,"FallbackMaxStreamingBitrate":30000000,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":3000,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/Applications/Jellyfin.app/Contents/MacOS/ffmpeg -analyzeduration 3000000 -probesize 1G -fflags +igndts+genpts -i "http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts" -map_metadata -1 -map_chapters -1 -threads 0 -sn -codec:v:0 copy -start_at_zero -flags -global_header -codec:a:0 aac_at -ac 6 -ab 384000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_base_url "hls/9ee24f6663e0793ef0e20e931ceb0991/" -hls_segment_filename "/Users/craigbilodeau/Library/Application Support/jellyfin/cache/transcodes/9ee24f6663e0793ef0e20e931ceb0991%d.ts" -hls_playlist_type event -hls_list_size 0 -y "/Users/craigbilodeau/Library/Application Support/jellyfin/cache/transcodes/9ee24f6663e0793ef0e20e931ceb0991.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with Apple clang version 15.0.0 (clang-1500.3.9.4)
configuration: --prefix=/ffbuild/prefix --disable-shared --enable-static --pkg-config-flags=--static --enable-pthreads --cc=clang --host-cflags='-I/Library/Developer/CommandLineTools/SDKs/MacOSX.sdk/usr/include -I/opt/ffbuild/prefix/include' --host-ldflags='-L/Library/Developer/CommandLineTools/SDKs/MacOSX.sdk/usr/lib -L/opt/ffbuild/prefix/lib' --extra-version=Jellyfin --extra-cflags=-I/opt/ffbuild/prefix/include --extra-cxxflags= --extra-ldflags=-L/opt/ffbuild/prefix/lib --extra-ldexeflags= --extra-libs= --enable-gpl --enable-version3 --disable-ffplay --disable-debug --disable-doc --disable-ptx-compression --disable-sdl2 --enable-lto=thin --disable-libjack --disable-indev=jack --disable-libxcb --disable-xlib --enable-neon --enable-runtime-cpudetect --enable-audiotoolbox --enable-videotoolbox --enable-iconv --enable-zlib --enable-libfreetype --enable-libfribidi --enable-gmp --enable-libxml2 --enable-openssl --enable-lzma --enable-fontconfig --enable-libharfbuzz --enable-libvorbis --enable-opencl --enable-chromaprint --enable-libdav1d --disable-libfdk-aac --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvpx --enable-libwebp --enable-libopenmpt --disable-rkmpp --disable-rkrga --enable-libsrt --enable-libsvtav1 --enable-libx264 --enable-libx265 --enable-libzimg --enable-libzvbi
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
[tcp @ 0x600002f48000] Connection to tcp
/[fe80::1]:8096 failed: No route to host[in#0 @ 0x600003d4c000] Error opening input: No route to host
Error opening input file http://[fe80::1]:8096/LiveTv/LiveStreamFiles/fbd02cea720f452c940efd904e182c62/stream.ts.
Error opening input files: No route to host
Pk Playback failed due to a fatal player error. due player error.
Edit to add: Just wanted to add that all other media from other sources play fine with minor bugs that I assume are unrelated to the live tv issue.
RE: Live TV Fatal Error - TheDreadPirate - 2025-02-25
Is IPv6 enabled in Jellyfin?
RE: Live TV Fatal Error - treq - 2025-02-25
(Yesterday, 07:07 PM)TheDreadPirate Wrote: Is IPv6 enabled in Jellyfin?
That did it. I disabled IPv6 and now it works. Ive been googling for a solution for months now and just couldn't find any combination of setting that would work and here you come, first reply, and it's fixed. Now I feel kinda stupid. Had no idea that would mess it up. Thanks. I am I your debt.