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+--- Thread: SOLVED: Posters not saving to media folder. (/t-solved-posters-not-saving-to-media-folder)
Posters not saving to media folder. - MrSuppish - 2025-03-05
So I'm having a serious issue with my server that is pissing me off to a great extent. I have all my movies stored in folders setup according to TRaSH guides. I'm using hardlinking. I want to be able to customize the posters in Jellyfin, but every time I do, it keeps changing them back the next day. I have tried unchecking "posters" from the metadeta it pulls, but that just removes all posters entirely. I want Jellyfin to grab all posters and metadeta for any new import, but I want to be able to customize posters at will using any of the providers I've selected on the backend by clicking the dots on the movie, editing images, searching the image I want to change (be it poster, cleartart, banner, etc...), and selecting one from the provider I like best (fanart, TMDB, etc...). How do I do that without Jellyfin constantly replacing the choices I've made manually??
For more data, this morning I tried something a bit different. I went into the actual movie poster folder in data/media/movies and found the movie I wanted to change. I noticed there was a poster file in there called "poster.jpg". It was the image Jellyfin pulls automatically. I opened a new tab, went into Jellyfin, and changed the poster for that movie. Then I went back to the movie's folder tab and refreshed it. The poster.jpg file is now gone. Not replaced, just gone. But in Jellyfin, I do indeed see the new poster image I selected displayed. Why isn't Jellyfin saving the new poster as a file in the movie's folder?? I don't want to have to manually save 600+ movie files in their respective folders, and especially not if they're just gonna get replaced the next day! What am I doing wrong here? And yes, I do indeed have "Save artwork into media folders" enabled in the dashboard settings.
RE: Posters not saving to media folder. - TheDreadPirate - 2025-03-05
Can you share your jellyfin logs via privatebin.net?
RE: Posters not saving to media folder. - MrSuppish - 2025-03-05
[13:07:24] [INF] [10] MediaBrowser.Providers.Manager.ProviderManager: Deleting previous image /data/media/movies/Black Hawk Down (2001) [tmdbid-855]/poster.jpg
That's all it says, and then it performs a sync operation. I can't access privatebin right now because I'm on my work VPN. I don't think that gives any specific info that would compromise my safety/privacy, though. It says it deleted, but doesn't say anything about saving the new image to the folder.
RE: Posters not saving to media folder. - TheDreadPirate - 2025-03-05
Did it create a folder.jpg? When Jellyfin creates images, the "poster" file is folder.jpg. For testing I verified that "poster.jpg" is read in as the "primary/poster" image. When I replaced the image it does remove poster.jpg and creates folder.jpg in its place.
RE: Posters not saving to media folder. - MrSuppish - 2025-03-05
Well, you're right, it seems to have done exactly that. But then if I wait a day, a new "poster.jpg" is created and it seems to override the "folder.jpg" image. Might it have anything to do with Jellycon being installed on my Kodi box? Is there some weird cross-functionality that is causing "poster.jpg" to be created and overriding the "folder.jpg" image as the main poster image for the movie?
RE: Posters not saving to media folder. - MrSuppish - 2025-03-05
Possibly solved due to your information leading me to this Reddit post: https://www.reddit.com/r/jellyfin/comments/tevglw/how_to_set_primarymovie_posters_to_save_as/
I will test and update with the results.
Edit: Nevermind. This doesn't seem to work either.
Second edit: Although it didn't save right away, this did in fact work. I had to wait for whatever process to run overnight, but now the posters I choose are getting saved as poster.jpg and not folder.jpg, and are remaining selected as the title poster for each movie. Marking solved.
RE: Posters not saving to media folder. - TheDreadPirate - 2025-03-05
The only explanation is that an external app is adding poster.jpg. Some other media manager app you have running?