+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Inconsistent success in playback (/t-solved-inconsistent-success-in-playback)
Inconsistent success in playback - tknx - 2025-03-11
Problem - some videos do not successfully playback in apps like iOS Jellyfin, Swiftfin, or Streamyfin. They do play in Infuse.
System config
CPU - 11th Gen Intel® Core™ i7-11700K @ 3.60GHz
OS - Unraid
Jellyfin Install - Docker (lscr.io/linuxserver/jellyfin)
Code:
docker run
-d
--name='jellyfin'
--net='bond0'
--ip='10.0.0.141'
-e TZ="America/Los_Angeles"
-e HOST_OS="Unraid"
-e HOST_HOSTNAME="Tower"
-e HOST_CONTAINERNAME="jellyfin"
-e 'TCP_PORT_8096'='80'
-e 'TCP_PORT_8920'='8920'
-e 'UDP_PORT_7359'='7359'
-e 'UDP_PORT_1900'='1900'
-e 'JELLYFIN_PublishedServerUrl'='10.0.0.101'
-e 'PUID'='99'
-e 'PGID'='100'
-e 'UMASK'='022'
-l net.unraid.docker.managed=dockerman
-l net.unraid.docker.webui='http://[IP]:[PORT:80]'
-l net.unraid.docker.icon='https://raw.githubusercontent.com/linuxserver/docker-templates/master/linuxserver.io/img/jellyfin-logo.png'
-v '/mnt/user/media':'/media':'rw'
-v '/mnt/user/appdata/jellyfin':'/config':'rw' 'lscr.io/linuxserver/jellyfin'
--device=/dev/dri:/dev/dri
2d7c9129aeef9a92a02ec24da03e381dae66df5e79944335e5d70865dea80578Log on failed play attempt from iOS Jellyfin attempt::
Code:
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libpostproc 58. 1.100 / 58. 1.100
Device creation failed: -542398533.
Failed to set value 'vaapi=va:,vendor_id=0x8086,driver=iHD' for option 'init_hw_device': Generic error in an external library
Error parsing global options: Generic error in an external libraryI took screenshots of the playback settings, not sure if there is a better way to export them.
So just to be clear - my questions are
1. How do I fix playback failing on iOS/tvOS devices besides using Infuse?
2. How do I even know if transcoding is working?
3. Are these the optimal transcode settings using Quick Sync on my machine?
RE: Inconsistent success in playback - TheDreadPirate - 2025-03-11
In unRAID, what did you put in the device field? It looks like you put literally "/dev/dri: /dev/dri".
You need to change it to literally just "/dev/dri".
RE: Inconsistent success in playback - tknx - 2025-03-11
(2025-03-11, 06:44 PM)TheDreadPirate Wrote: In unRAID, what did you put in the device field? It looks like you put literally "/dev/dri: /dev/dri".
You need to change it to literally just "/dev/dri".
Okay, so I redid it to just share that path with the docker.
Code:
docker run
-d
--name='jellyfin'
--net='bond0'
--ip='10.0.0.141'
-e TZ="America/Los_Angeles"
-e HOST_OS="Unraid"
-e HOST_HOSTNAME="Tower"
-e HOST_CONTAINERNAME="jellyfin"
-e 'TCP_PORT_8096'='80'
-e 'TCP_PORT_8920'='8920'
-e 'UDP_PORT_7359'='7359'
-e 'UDP_PORT_1900'='1900'
-e 'JELLYFIN_PublishedServerUrl'='10.0.0.101'
-e 'DOCKER_MODS'='linuxserver/mods:jellyfin-opencl-intel'
-e 'PUID'='99'
-e 'PGID'='100'
-e 'UMASK'='022'
-l net.unraid.docker.managed=dockerman
-l net.unraid.docker.webui='http://[IP]:[PORT:80]'
-l net.unraid.docker.icon='https://raw.githubusercontent.com/linuxserver/docker-templates/master/linuxserver.io/img/jellyfin-logo.png'
-v '/mnt/user/media':'/media':'rw'
-v '/dev/dri':'/dev/dri':'rw'
-v '/mnt/user/appdata/jellyfin':'/config':'rw' 'lscr.io/linuxserver/jellyfin'
bca2f88e33409305600d24b85e4a6a23fd29d37be5aee5a1c7ad42a7bbcb03dfWhen I went to play a video in the Jellyfin iOS application I get "The AVPlayerItem instances has failed with the error code -1008 and domain "NSURLErrorDomain".
Logs show
Code:
{"Protocol":0,"Id":"40555cf8758fc89aca69ae5b21d030ca","Path":"/media/anime-shows/I Got a Cheat Skill in Another World and Became Unrivaled in the Real World, Too/Season 01/I Got a Cheat Skill in Another World and Became Unrivaled in the Real World, Too (2023) - S01E01 - To Another World [CR WEBDL-1080p][AAC 2.0][x264]-Yameii.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":1461335982,"Name":"I Got a Cheat Skill in Another World and Became Unrivaled in the Real World, Too (2023) - S01E01 - To Another World [CR WEBDL-1080p][AAC 2.0][x264]-Yameii","IsRemote":false,"ETag":"84c7772d8ecbe99f9799b02c782f671e","RunTimeTicks":14400550000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Crunchyroll WEB-DL","VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"Crunchyroll WEB-DL - 1080p - H264 - SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":8118223,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":40,"IsAnamorphic":false},{"Codec":"aac","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English Dub","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English Dub - AAC - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":128000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":44100,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ass","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English Signs","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English Signs - Default - ASS","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":8246223,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device vaapi=va:,vendor_id=0x8086,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/media/anime-shows/I Got a Cheat Skill in Another World and Became Unrivaled in the Real World, Too/Season 01/I Got a Cheat Skill in Another World and Became Unrivaled in the Real World, Too (2023) - S01E01 - To Another World [CR WEBDL-1080p][AAC 2.0][x264]-Yameii.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 h264_qsv -preset veryfast -b:v 8118223 -maxrate 8118223 -bufsize 16236446 -profile:v:0 high -level 40 -g:v:0 72 -keyint_min:v:0 72 -filter_complex "alphasrc=s=1920x1080:r=23.976025:start='0',format=bgra,subtitles=f='/config/data/data/subtitles/e/e30dcac6-21de-4b37-e241-c07d31f7434d.ass':alpha=1:sub2video=1:fontsdir='/config/cache/attachments/40555cf8758fc89aca69ae5b21d030ca',hwupload=derive_device=qsv:extra_hw_frames=64[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv[main];[main][sub]overlay_qsv=eof_action=pass:repeatlast=0:w=1920:h=1080" -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "00770afeb1fb5ed64624a4c80bd8f7c0-1.mp4" -start_number 0 -hls_segment_filename "/config/data/transcodes/00770afeb1fb5ed64624a4c80bd8f7c0%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/data/transcodes/00770afeb1fb5ed64624a4c80bd8f7c0.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
built with gcc 13 (Ubuntu 13.3.0-6ubuntu2~24.04)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
Device creation failed: -542398533.
Failed to set value 'vaapi=va:,vendor_id=0x8086,driver=iHD' for option 'init_hw_device': Generic error in an external library
Error parsing global options: Generic error in an external libraryRE: Inconsistent success in playback - TheDreadPirate - 2025-03-12
You passed in /dev/dri as a volume, not as a device. It needs to be a device.
RE: Inconsistent success in playback - tknx - 2025-03-12
That did it! I guess my other question, for my CPU which are supported accelerations? (Would be nice if it did just plug in the right ones though...)
RE: Inconsistent success in playback - TheDreadPirate - 2025-03-12
Use this table to check the correct boxes. The "Rocket Lake" column.
https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding
In the Jellyfin Transcoding dashboard, the list of codecs at the top are codecs you are telling Jellyfin to use the GPU to DEcode. If they are unchecked the video will be decoded on the CPU. These only apply when a client needs a video transcoded.
"Allow encoding in HEVC format" can be checked to enable encoding to HEVC for supported clients. You can also check both tone mapping boxes.
RE: Inconsistent success in playback - tknx - 2025-03-12
(2025-03-12, 12:38 PM)TheDreadPirate Wrote: Use this table to check the correct boxes. The "Rocket Lake" column.
https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding
In the Jellyfin Transcoding dashboard, the list of codecs at the top are codecs you are telling Jellyfin to use the GPU to DEcode. If they are unchecked the video will be decoded on the CPU. These only apply when a client needs a video transcoded.
"Allow encoding in HEVC format" can be checked to enable encoding to HEVC for supported clients. You can also check both tone mapping boxes.
Thanks, I could map most of it, but of course it is not 1-to-1 with the Jellyfin settings which makes it a bit confusing.
There are a couple of areas I couldn't figure out:
- Some hardware encoding (H264 and AV1) work but not at certain bit depths, is there a way to distinguish that in Jellyfin? It seems like it is all or none
- It is unclear what the RExt things are, I just marked them yes
- I couldn't find a definite answer on the low-power H264 and HEVC encoding options for Rocket Lake.
- Also, I read about the VPP tone mapping and some people were saying not to use it over OpenCL but that was three years ago. Has that changed?
[YES] H264 // Rocket Lake does not support AVC High 10, how do I distinguish this
[YES] HEVC
[YES] MPEG2
[YES] VC1
[No] VP8
[YES] VP9
[YES] AV1 // but not for 12-bit which is also not something that can be set in Jellyfin
[YES] HEVC RExt 8/10bit
[YES] HEVC RExt 12bit
[YES] Prefer OS native DXVA or VA-API hardware decoders
[YES] Enable hardware encoding
[No] Enable Intel Low-Power H.264 hardware encoder
[No] Enable Intel Low-Power HEVC hardware encoder
[YES] Allow encoding in HEVC format // limited to 4:2:0 in 12-bit
[No] Allow encoding in AV1 format
[No] Enable VPP Tone mapping
[YES] Enable tone mapping
RE: Inconsistent success in playback - TheDreadPirate - 2025-03-12
(2025-03-12, 05:27 PM)tknx Wrote:(2025-03-12, 12:38 PM)TheDreadPirate Wrote: Use this table to check the correct boxes. The "Rocket Lake" column.
https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding
In the Jellyfin Transcoding dashboard, the list of codecs at the top are codecs you are telling Jellyfin to use the GPU to DEcode. If they are unchecked the video will be decoded on the CPU. These only apply when a client needs a video transcoded.
"Allow encoding in HEVC format" can be checked to enable encoding to HEVC for supported clients. You can also check both tone mapping boxes.
Thanks, I could map most of it, but of course it is not 1-to-1 with the Jellyfin settings which makes it a bit confusing.
There are a couple of areas I couldn't figure out:
- Some hardware encoding (H264 and AV1) work but not at certain bit depths, is there a way to distinguish that in Jellyfin? It seems like it is all or none
- It is unclear what the RExt things are, I just marked them yes
- I couldn't find a definite answer on the low-power H264 and HEVC encoding options for Rocket Lake.
- Also, I read about the VPP tone mapping and some people were saying not to use it over OpenCL but that was three years ago. Has that changed?
[YES] H264 // Rocket Lake does not support AVC High 10, how do I distinguish this
[YES] HEVC
[YES] MPEG2
[YES] VC1
[No] VP8
[YES] VP9
[YES] AV1 // but not for 12-bit which is also not something that can be set in Jellyfin
[YES] HEVC RExt 8/10bit
[YES] HEVC RExt 12bit
[YES] Prefer OS native DXVA or VA-API hardware decoders
[YES] Enable hardware encoding
[No] Enable Intel Low-Power H.264 hardware encoder
[No] Enable Intel Low-Power HEVC hardware encoder
[YES] Allow encoding in HEVC format // limited to 4:2:0 in 12-bit
[No] Allow encoding in AV1 format
[No] Enable VPP Tone mapping
[YES] Enable tone mapping
Answers in red.
[*]Some hardware encoding (H264 and AV1) work but not at certain bit depths, is there a way to distinguish that in Jellyfin? It seems like it is all or none
- I've never had issues transcoding H264 Hi10P content. There are a lot of checks in the EncodingHelper to narrow down supported codecs based on the boxes checked. Hi10P is always software decoded on my Arc GPU, which doesn't support Hi10P. Regarding AV1 12-bit, you will almost certainly never encounter this with "real" movies and shows. Probably limited to test media and mastering sources.
- RExt are advanced HEVC profiles, with higher bit depths and chroma subsampling. Intel has a github page that is more detailed than the wiki I linked. Use the "TGLx" column (refers to GPU architecture)
- https://github.com/intel/media-driver?tab=readme-ov-file#decodingencoding-features
- TLDR; you can check all the HEVC RExt boxes
- These are optional for Rocketlake and require additional setup in the OS that I'm not sure if possible on unRAID. My unRAID test setup has an AMD GPU so I can't test this and work out the process, if it is even possible to begin with.
- This has not changed. VPP is an Intel driver level tone mapping capability. It is faster, only works on certain kinds of HDR10 content, but produces worse results. OpenCL tone mapping is preferred and can be used on all HDR types.
The boxes you've checked are correct.