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+--- Thread: SOLVED: Connectivity Issues (/t-solved-connectivity-issues)
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Connectivity Issues - Fisher Dodson - 2025-03-28
I would like to preface this post by saying I am pretty much a complete newbie for home media library hosting, please explain anything like I am a toddler. I am running Version 10.10.6 from a Windows installer on my personal home PC. Essentially what occurred was that I was running my library fine, but after downloading a show for myself and attempting to run it, I was getting horrible stuttering out of nowhere (seemed to be a transcoding issue, but I was unable to locate TranscodeReason in logs). I was attempting to fix this by reinstalling my Android TV application (it had helped someone with the issue previously online), and when I relaunched the app and attempted to use the discovered server (my server pc name and address) it threw an error. I used a bunch of different IPs for manual connect that I collected online when searching "my ip" and the command prompt ipconfig and not a single address has functioned. Every single connection gave me either "unable to connect" or "timed out". For about 4 months my server has been working flawlessly, so I am confused why it is now suddenly throwing a fit. Any help would be appreciated, thanks!
RE: Connectivity Issues - TheDreadPirate - 2025-03-28
The "what is my IP" sites would only give you the public IP. You'd use ipconfig, as you stated, and used the (probably) 192.168.X.X address with the port at the end. An example below.
http://192.168.1.3:8096
RE: Connectivity Issues - Fisher Dodson - 2025-03-28
Yes I used an IP address very similar to this. I also used the one displayed in the dashboard for Jellyfin showing the connected IP from my desktop, which I had used successfully previously. No dice. For the IP example you gave, that was the one that threw me a "timed out" error, and every other one simply couldn't connect.
RE: Connectivity Issues - TheDreadPirate - 2025-03-28
Can you share your jellyfin logs via privatebin.net?
RE: Connectivity Issues - Fisher Dodson - 2025-03-28
https://privatebin.net/?fab5eeca186eefd6#3TDsvaQTqswZQbF46a8WUQWQupvnnPxHWRm3deY9Kvt1
wasn't entirely sure which log files to include (since there are quite a few transcode files) so I only included the log_(numbers).log from the last 3 days, the only 3 of that kind. They are pasted in order of the days, as im sure the timestamps can attest.
RE: Connectivity Issues - TheDreadPirate - 2025-03-28
Do you have a VPN installed? The address it is listing is not a private IP. Is your PC connected directly to a modem? No router?
RE: Connectivity Issues - Fisher Dodson - 2025-03-28
I do have VPNs installed, but they've been on my system since I first set up the server. They aren't on very often and they should be off currently. I am connected to a router, I cannot run an Ethernet cable through my house to my room upstairs, and there's no hard wired ports in my room.
RE: Connectivity Issues - Fisher Dodson - 2025-03-30
I have since reattempted connection multiple times with multiple devices, all with the same issue now. I am unsure as to why this suddenly occurred. I have also attempted reinstalling the apps on each device, as well as completely reinstalling my server software. On top of this, I removed all VPNs from my machine. Issues persist. Server still loads up fine and displays media on my host device, but connection is impossible anywhere else within the network.
RE: Connectivity Issues - Fisher Dodson - 2025-03-30
Unbelievable. Found my solution here (https://www.reddit.com/r/jellyfin/comments/n35cc8/cannot_connect_to_jellyfin_on_lan/). For some godforsaken reason, I needed to change the HTTP port (8096 -> 8196) and now everything is all sunshine and rainbows. Guess I must say, thank you to the vast wealth and easy searching of the Reddit forum..
RE: Connectivity Issues - TheDreadPirate - 2025-03-30
Go to Dashboard > Networking. Is the http port set to 8196?