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+--- Thread: Media Player Fails to load (error 0xc0000142) (/t-media-player-fails-to-load-error-0xc0000142)
Media Player Fails to load (error 0xc0000142) - KodiUser1138 - 2025-04-08
This just started happening. I upgraded to 10.10.7 the other day and tried using Jellyfin Media Player and suddenly getting this error. Didn't see a prior thread or solution specific to media player and uncertain what is happening. Seems odd it was working fine before but it's been a little bit and was on prior server version.
RE: Media Player Fails to load (error 0xc0000142) - twitchswitch - 2025-04-08
Is all your artwork blurred too like mine is?
Im running Jellyfin on a Umbrel and literally just updated it within the last few hours and it stopped being able to load artwork or play videos
RE: Media Player Fails to load (error 0xc0000142) - TheDreadPirate - 2025-04-08
Are you using a reverse proxy? If so, you would need to add your proxy's IP to the known proxies field in Dashboard > Networking.
RE: Media Player Fails to load (error 0xc0000142) - KodiUser1138 - 2025-04-08
(2025-04-08, 12:33 PM)twitchswitch Wrote: Is all your artwork blurred too like mine is?
Im running Jellyfin on a Umbrel and literally just updated it within the last few hours and it stopped being able to load artwork or play videos
The media player doesn't even start so I don't get far enough to be able to tell. Sorry that doesn't help you.
(2025-04-08, 01:58 PM)TheDreadPirate Wrote: Are you using a reverse proxy? If so, you would need to add your proxy's IP to the known proxies field in Dashboard > Networking.
I am and I had this working a week ago (before the 10.10.7 update) and now the media player just doesn't start. It's not, at this poitn, a server connection issues it's an application execution issue. Immediate failure.
Appears to be an issue with the Media Player 1.12.0 Windows x64 version. I removed it and re-installed 1-11-0 and that works fine.
RE: Media Player Fails to load (error 0xc0000142) - theguymadmax - 2025-04-09
(error 0xc0000142)
This happens when you have an older CPU that doesn't support one of the following instructions:
Code:
avx avx2 bmi bmi2 fma lzcnt movbe sse3 sse4 sse4.1 sse4.2 ssse3 xsave sahf mwait crc32 cx16 popcnt f16cYou need to use the legacy build: https://github.com/jellyfin/jellyfin-media-player/releases/download/v1.12.0/JellyfinMediaPlayer-1.12.0-windows-x64-legacy.exe
RE: Media Player Fails to load (error 0xc0000142) - TheDreadPirate - 2025-04-09
For the record, it isn't just older CPUs. Newer, but low power, Intel CPUs also do not support AVX. Looks like E-core/Atom class CPUs PRIOR to Alderlake-N do not support AVX or AVX2.
RE: Media Player Fails to load (error 0xc0000142) - KodiUser1138 - 2025-04-09
Thanks for the tips. Reverted back to 1.11.0 so that works for now. Will test this legacy version.