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UGREEN NAS Installation - Printable Version

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UGREEN NAS Installation - peegeetips - 2025-04-11

Hi,

I'm new to Jellyfin, so new in fact that even trying to do a simple password reset seems like a headache. Unfortunately the new password I had generated when signing up did not save but trying to reset the password gives me this notification: "The Following File has been created on your server and contains instructions to proceed. Enter Pin here to finish Password Reset
/config/passwordreset21b1dc66-d389-4059-9482-e023e6a681e4.json"

My problem is I have no idea where to find this file. I've installed Jellyfin via UGREEN's App Store on UGOS which installs it via a docker and when I look into the Jellyfin Container I see under Storage Pool: Shared Folder/@appstore/com.ugreen.docker/jellyfin/config but I don't know how to access this. In the files substructure, App Store isn't a viewable folder to access. I don't know why this has to be so complicated.

Has anyone any ideas how to solve this? Screen shots attached below for clarity.


RE: UGREEN NAS Installation - TheDreadPirate - 2025-04-11

You should be able to connect to your NAS via SSH and access that file path.