Jellyfin Forum
Can no longer access jellyfin - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Can no longer access jellyfin (/t-can-no-longer-access-jellyfin)



Can no longer access jellyfin - prof.mors - 2025-04-18

Hello,

Thanks for reading my post,

I have an issue, i was watching something on jellyfin via my roku box and all of a sudden it stopped working, I lost access to my server. i ssh in to my server and i had access. i run a few things from this one server and one of them is jellyfin. 

I checked 3 computers web browsers and none of them can access jellyfin. i ran systemctl status jellyfin and i got this 

× jellyfin.service - Jellyfin Media Server
    Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/jellyfin.service.d
            └─jellyfin.service.conf
    Active: failed (Result: core-dump) since Fri 2025-04-18 09:31:19 UTC; 18min ago
    Process: 2614 ExecStart=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NO>
  Main PID: 2614 (code=dumped, signal=ABRT)
        CPU: 296ms

Apr 18 09:31:19 lagertha systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
Apr 18 09:31:19 lagertha systemd[1]: Stopped Jellyfin Media Server.
Apr 18 09:31:19 lagertha systemd[1]: jellyfin.service: Start request repeated too quickly.
Apr 18 09:31:19 lagertha systemd[1]: jellyfin.service: Failed with result 'core-dump'.
Apr 18 09:31:19 lagertha systemd[1]: Failed to start Jellyfin Media Server.

i have read a few posts but am not sure what to try first. i did see one post saying check the cache directory in /var/cache and look at the jellyfin folder which i did, the post said the  usern and group on that directory should be jellyfin:jellyfin  mine is jellyfin:adm  could this be the issue? 

I dont want to go around and change things that could make things worse. 

Thank you to anyone reading.

Thanks!


RE: Can no longer access jellyfin - TheDreadPirate - 2025-04-18

Can you run this command and then share the output saved to the text file to privatebin.net?

Code:
sudo journalctl -u jellyfin -n 500 --no-pager > /tmp/jellyfinLogs.txt



RE: Can no longer access jellyfin - prof.mors - 2025-04-18

Thanks for the quick reply

https://privatebin.net/?9dd877c4dc4737c9#8bLsMBuF2sZ4sQ7P8KaAivQpar77k7kSkbVA5jjbcraU

Thanks


RE: Can no longer access jellyfin - TheDreadPirate - 2025-04-18

Did your disk fill up recently? It looks like one or more of the XMLs in /etc/jellyfin are empty or corrupt. You can safely delete all the XMLs in that directory. They will be regenerated with default values.