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+--- Thread: Black screen, no audio on Android TV with some media (/t-black-screen-no-audio-on-android-tv-with-some-media)
Black screen, no audio on Android TV with some media - flo f - 2025-04-25
Hey,
I’m running Jellyfin directly (no container) on a Mac Mini M4. I’m having trouble playing certain media files on Google TV and can’t figure out what’s causing it.
Remote users with both HD and 4K Google TV devices reported a black screen and no audio. I don’t have any issues on Infuse (Apple TV) or Jellyfin Web, but I was able to reproduce the problem locally.
I tested on Google TV HD with HEVC hardware encoding/decoding turned off. It's usually on, but it throws some error messages, that don’t seem relevant (same issue with and without hw transcoding), so I turned it off for testing this issue.
Here’s what happens:
I start the video with the default audio track—black screen, no sound. Then I switch to the second audio track (Jellyfin Android TV doesn’t let you choose audio tracks beforehand). The second and third tracks play fine - both video and audio - although I had one hiccup with the second one—it might’ve been a glitch from switching tracks.
Worth noting: I had the same black screen issue with at least one other video that had completely different video parameters, but unfortunately, I no longer have that file.
Logs and media info are below. Appreciate any help.
Jellyfin track 1
Jellyfin track 2
Jellyfin track 3
ffmpeg track 1
ffmpeg track 2
ffmpeg track 3
Video:
Title: 4K HEVC Dolby Vision Profile 8.1 (HDR10)
Codec: HEVC
AVC: No
Profile: Main 10
Level: 150
Resolution: 3840x1600
Aspect ratio: 2.40:1
Anamorphic: No
Interlaced: No
Framerate: 23.976025
Bitrate: 19292 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: DOVIWithHDR10
DV title: Dolby Vision Profile 8.1 (HDR10)
DV version major: 1
DV version minor: 0
DV profile: 8
DV level: 6
DV rpu preset flag: 1
DV el preset flag: 0
DV bl preset flag: 1
DV bl signal compatibility id: 1
Colour space: bt2020nc
Colour transfer: smpte2084
Colour primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1
Audio 1:
Title: English - Dolby TrueHD + Dolby Atmos - 7.1 - Default
Language: eng
Codec: TRUEHD
AVC: No
Profile: Dolby TrueHD + Dolby Atmos
Layout: 7.1
Channels: 8 ch
Bitrate: 2872 kbps
Sample rate: 48000 Hz
Bit depth: 24 bit
Default: Yes
Forced: No
External: No
Audio 2:
Title: DDP 7.1 1024kbps - English - Dolby Digital+
Language: eng
Codec: EAC3
AVC: No
Layout: 7.1
Channels: 8 ch
Bitrate: 1024 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No
Audio 3:
Title: DD 5.1 - English - Dolby Digital
Language: eng
Codec: AC3
AVC: No
Layout: 5.1
Channels: 6 ch
Bitrate: 448 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No