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+--- Thread: Can't log in - password issue (/t-can-t-log-in-password-issue)
Can't log in - password issue - STmateo - 2025-05-11
Hi, it seems that I typed a wrong password too many times.
I tried "forget password" option and it returned a file (on my Synology, where Jellyfin is installed) which contained a pin code, which was supposed to help me reset the password.
I typed in the pin code, but it still returns "You are not authorized to access the server at this time. Please contact your srver administrator..."
What can I do?
Other accounts have no issues, my girlfriend can log in and use it without a problem.
Thanks
RE: Can't log in - password issue - Lutz S. - 2025-05-11
Moin. Hatte eben das gleiche Problem. Irgendetwas stimmte mit den ZugangsNamen und Passwörtern nicht. Konnte mich mit keinem mehr anmelden.
Aus lauter Verzweiflung habe ich die Installations-Name "Admin" und Passwort "Admin" eingegeben und das NAS hat mich wieder reingelassen.
Vielleicht hilft es.... Ich drück die Dauemen
RE: Can't log in - password issue - STmateo - 2025-05-15
I tried to reset the server, but no luck.
I tried to reset the password again, and Jellyfin made a file with reset PIN, which I used to reset it - but when I tried to login it says the same - "You are not authorized to access the server at this time. Please contact your srver administrator..."
What can I do?