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+--- Thread: SOLVED: Player error encountered. Will re-try... (/t-solved-player-error-encountered-will-re-try)
Player error encountered. Will re-try... - NicoRadioactive - 2025-05-16
Hello there, I just recently started using Jellyfin to access my media library from my fire stick and other devices.
I first tried it out with a small part of my library on my main computer, an older Acer Nitro laptop and everything was working fine.
My in-laws gave me their old desktop and I figured that I would use it as a server. I added my entire media collection on it but some of the shows/movies don't work including some that were working fine before. Other video work fine.
I'm getting the error:
Player error encountered. Will re-try...
It retries a couple times then stops.
Here's more info on my setup:
Acer
Veriton M4630G
OS:
Ubuntu Server 24.04.2 LTS
CPU:
Intel® Core™ i3-4130 CPU @ 3.40GHz
RAM:
4GB DDR3
Video:
VGA compatible controller
4th Generation Core Processor Family
Integrated Graphics Controller
driver=i915
Audio:
Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
Jellyfin Server:
10.10.7
Installed through command line as directed on the jellyfin website.
Internet connected with Ethernet.
Media collection is stored on a 2TB USB 3.0 external HDD.
I tried acessing the videos on my phone app to see if it was an issue with my fire stick but the issue persists.
Things I've tried:
Followed the instructions here: https://jellyfin.org/docs/general/post-install/transcoding/hardware-acceleration/intel/
Tried installing jellyfin-ffmpeg6 then Jellyfin-ffmpeg7
Tried enabling Video Acceleration API
Tried various options with VAAPI
Tried enabling external player (VLC) on fire stick app.
Here are some of my Jellyfin log:
https://pastebin.com/cna4xcjx
That's just the last bit of it. The log seems to go on forever.
I've been searching the web and found a lot of similar issues but the solution don't seem to work for me.
Any help would be appreciated, thanks.
_________________________________
Update:
I got the show in question working by converting the video files from .avi to .mp4 however I have a couple other shows that aren't working and some are .mp4 so I'll keep looking into this.
RE: Player error encountered. Will re-try... - NicoRadioactive - 2025-05-18
It looks like my problems were basic file permissions issues from moving my collection between computers.