+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+---- Forum: Networking & Access (https://forum.jellyfin.org/f-networking-access)
+---- Thread: SOLVED: Everything connects EXCEPT Android TV, Android (/t-solved-everything-connects-except-android-tv-android)
Everything connects EXCEPT Android TV, Android - NFrook - 2025-05-20
Hello,
Running native deployment (non-docker) Jellyfin 10.10.7 behind nginx 1.28.0 reverse proxy on Debian. SSL is a single domain cert from a commercial provider.
Have nginx and jellyfin set up to run jellyfin on mydomain.net/jellyfin
(other info: have a primitive web page that works at /, and mealie.mydomain.net pointing to mealie running in a docker image. Those work everywhere, and yes, the mealie subdomain throws the expected SSL warnings because I'm not literally made of money.)
I can connect to Jellyfin in these ways:
https:192.168.0.2:8096 OR https:mydomain.net/jellyfin
on Win 10 Firefox, android Firefox mobile, iPhone Jellyfin app. It works on all of these. It's very nice.
Then I try on my Android TV.
https:192.168.0.2:8096 DOES work.
Then, I try on the Android app on my phone:
When I'm using wifi only and try 192.168.0.2/jellyfin it works!
If I turn off wifi and use only mobile data so I'm coming in from the other side of the router: Unable to reach server.
Then I try on my friend's Android TV (outside of my lan):
Unable to reach server.
That's every permutation of mydomain.net/jellyfin with and without port, http, https, etc. including straight up static IP address.
This makes me sad.
I looked at the nginx logs, and found a lot of the usual traffic when connections are successful.
I found this one line when I tried using the android app with mobile data:
x.x.x.103 - - [20/May/2025:19:25:32 -0400] "GET /jellyfin/System/Info/Public HTTP/1.1" 301 169 "-" "Ktor client"
the android app gives the "Tried 5 candidates for input, without success" and the common permutations.
I can use a browser to navigate to the GET link, and I get a JSON file:
{"LocalAddress":"http://127.0.0.1:8096/jellyfin","ServerName":"XXXXXXXXX","Version":"10.10.7","ProductName":"Jellyfin Server","OperatingSystem":"","Id":"longstringofcharacters","StartupWizardCompleted":true}
Is there any way to use the Android app outside of my LAN?
(edit: corrected an IP address typo)
RE: Everything connects EXCEPT Android TV, Android - bitmap - 2025-05-22
Do you have the baseurl field filled out in Dashboard > Networking? That needs to be present for most clients to connect properly by IP address if you're using subfolder setup rather than subdomain.
RE: Everything connects EXCEPT Android TV, Android - NFrook - 2025-05-24
Networking ->
Server address settings ->
BaseURL = /jellyfin
RE: Everything connects EXCEPT Android TV, Android - NFrook - 2025-05-30
Update: The solution was to be sure that the ssl cert nginx was calling had the FULL CHAIN all the way back to the anchor.