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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Issues with Intel Hardware Accelaration (/t-solved-issues-with-intel-hardware-accelaration)
Issues with Intel Hardware Accelaration - teo - 2025-05-22
I am running a TrueNAS Scale server with 16Gb RAM, i3 14100, 4TB HDD as media drive and an 500GB drive for the apps themselves.
The Jellyfin Container is configured with GPU passthrough. But enabling VAAPI in the Jellyfin transcoding tab results in errors when playing videos.
VA-API Device:
/dev/dri/renderD128
hardware decoding:
H264
HEVC
AV1
HEVC 10bit
error:
The playback failed due to a critical player error.
RE: Issues with Intel Hardware Accelaration - bitmap - 2025-05-22
Can you please post the TrueNAS equivalent of a compose file? Might just be container config or something like that.
Also ffmpeg logs for the failed transcodes.
RE: Issues with Intel Hardware Accelaration - teo - 2025-05-23
The ffmpeg log for the last transcode:
{"Protocol":0,"Id":"0d5544fcdc88bdeb59fd591af5abcb82","Path":"/jellyfin-media/shows/StarWarsTheCloneWars/Staffel1/E13.mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":825806156,"Name":"E13","IsRemote":false,"ETag":"95962dca2e0203c93a3b2548227bba32","RunTimeTicks":13599140000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":"hvc1","Language":"und","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/24000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":2225777,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":816,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"2.35:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":120,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":"ac-3","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"Surround 5.1","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Standard","LocalizedForced":null,"LocalizedExternal":"Extern","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 5.1 - English - Dolby Digital - Standard","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"aac","CodecTag":"mp4a","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"Surround 5.1","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Standard","LocalizedForced":null,"LocalizedExternal":"Extern","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 5.1 - English - AAC","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":671741,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":"ac-3","Language":"deu","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"Surround 5.1","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Standard","LocalizedForced":null,"LocalizedExternal":"Extern","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 5.1 - German - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"aac","CodecTag":"mp4a","Language":"deu","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"Surround 5.1","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Standard","LocalizedForced":null,"LocalizedExternal":"Extern","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 5.1 - German - AAC","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":670998,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"bin_data","CodecTag":"text","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":null,"NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":4,"AspectRatio":null,"Index":5,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":4857990,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f mov,mp4,m4a,3gp,3g2,mj2 -init_hw_device vaapi=va
dev/dri/renderD128,driver=iHD -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/jellyfin-media/shows/StarWarsTheCloneWars/Staffel1/E13.mp4" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 av1_vaapi -rc_mode VBR -b:v 4451554 -maxrate 4451554 -bufsize 8903108 -profile:v:0 main -level 15 -force_key_frames:0 "expr:gte(t,n_forced*3)" -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "505e03fee1b38b203e5a8ff094882952-1.mp4" -start_number 0 -hls_segment_filename "/cache/transcodes/505e03fee1b38b203e5a8ff094882952%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/cache/transcodes/505e03fee1b38b203e5a8ff094882952.m3u8"ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with gcc 12 (Debian 12.2.0-14)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file
jellyfin-media/shows/StarWarsTheCloneWars/Staffel1/E13.mp4':Metadata:
major_brand : mp42
minor_version : 512
compatible_brands: mp42dby1iso2mp41
creation_time : 2025-05-18T02:35:18.000000Z
title : STAR WARS: THE CLONE WARS SEASON 1
encoder : HandBrake 1.9.2 2025022300
Duration: 00:22:39.91, start: 0.000000, bitrate: 4857 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 432.474000
Metadata:
title : Chapter 1
Chapter #0:1: start 432.474000, end 933.766000
Metadata:
title : Chapter 2
Chapter #0:2: start 933.766000, end 1318.984000
Metadata:
title : Chapter 3
Chapter #0:3: start 1318.984000, end 1358.816000
Metadata:
title : Chapter 4
Stream #0:0[0x1](und): Video: hevc (Main 10) (hvc1 / 0x3163766
, yuv420p10le(tv, bt709), 1920x816 [SAR 1:1 DAR 40:17], 2225 kb/s, 23.98 fps, 23.98 tbr, 24k tbn (default)Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : VideoHandler
vendor_id : [0][0][0][0]
Stream #0:1[0x2](eng): Audio: ac3 (ac-3 / 0x332D6361), 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : Surround 5.1
vendor_id : [0][0][0][0]
Side data:
audio service type: main
Stream #0:2[0x3](eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, 5.1, fltp, 671 kb/s
Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : Surround 5.1
vendor_id : [0][0][0][0]
Stream #0:3[0x4](deu): Audio: ac3 (ac-3 / 0x332D6361), 48000 Hz, 5.1(side), fltp, 640 kb/s
Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : Surround 5.1
vendor_id : [0][0][0][0]
Side data:
audio service type: main
Stream #0:4[0x5](deu): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, 5.1, fltp, 670 kb/s
Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : Surround 5.1
vendor_id : [0][0][0][0]
Stream #0:5[0x6](eng): Data: bin_data (text / 0x74786574)
Metadata:
creation_time : 2025-05-18T02:35:18.000000Z
handler_name : SubtitleHandler
Stream mapping:
Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_vaapi))
Stream #0:1 -> #0:1 (ac3 (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[av1_vaapi @ 0x563d7a8b6700] No usable encoding entrypoint found for profile VAProfileAV1Profile0 (32).
[vost#0:0/av1_vaapi @ 0x563d7a8cf740] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x563d7a8e8180] Error sending frames to consumers: Function not implemented
[vf#0:0 @ 0x563d7a8e8180] Task finished with error code: -38 (Function not implemented)
[vf#0:0 @ 0x563d7a8e8180] Terminating thread with return code -38 (Function not implemented)
[vost#0:0/av1_vaapi @ 0x563d7a8cf740] Could not open encoder before EOF
[vost#0:0/av1_vaapi @ 0x563d7a8cf740] Task finished with error code: -22 (Invalid argument)
[vost#0:0/av1_vaapi @ 0x563d7a8cf740] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x563d7a8d1d40] Nothing was written into output file, because at least one of its streams received no packets.
frame= 0 fps=0.0 q=0.0 Lsize= 0KiB time=N/A bitrate=N/A speed=N/A
Conversion failed!
RE: Issues with Intel Hardware Accelaration - teo - 2025-05-23
Could not figure out how to access the compose till now, but I added the config to the original post
RE: Issues with Intel Hardware Accelaration - Fate - 2025-05-23
Disable AV1 Encoding, your iGPU can only decode Av1.
RE: Issues with Intel Hardware Accelaration - teo - 2025-05-23
Thanks a lot. Missed toggling the setting off. Seems to work now
Just one last question. Is there a way to see if hardware encoding is getting used. I just tested a video and the TrueNAS Dashboard says 25% CPU Usage even though nothing is running besides Jellyfin. And CPU Usage doesn`t include hardware transcoding does it? Nevermind. The issue fixed itself after a couple of hours.