+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: General Questions (https://forum.jellyfin.org/f-general-questions)
+--- Thread: General Questions (/t-general-questions)
General Questions - EdwinMedia - 2025-06-04
I have set up Jellyfin to use media on my Synology NAS devices. I am currently running parallel with Plex for all libraries which include movies, shows, home videos, photos, music and live TV. The foundation of the movie and show library is quite old, dating back to Windows XP Media Center. The formats are .dvr-ms and .wtv.
The subject movies and shows all display "Playback Error" when play is attempted. I have reviewed the FFMPEG logs and found the terminal error statement. But if the extension is unsupported then I assume conversion is the only option. There are thousands of files affected. Even with automation it would take a very long time.
The Jellyfin server runs Win 11 Pro 23H2 with Intel 13700H processor, 32GB memory, 2TB SSD and RTX4070 GPU. Clients are Chrome, Roku, Android and IOS.
As an aside, I am very pleased at the metadata lookup for movies and shows. The error rates are low and very similar to Plex. But I have stopped the scrubbing of Jellyfin metadata pending resolution of this issue.
I will submit additional support requests if more detailed information is useful to you.
RE: General Questions - toytown - 2025-06-04
I tried a sample WTV file and i also couldn't get it to play, either with software/hardware transcoding.
However you can quickly convert WTV to MP4 in most cases (as its just changing the container, the video/audio stays the same, so no quality loss)
Code:
ffmpeg -i sample.wtv -codec copy sample.mp4Is what i used, you could write a quick batch file to do all the videos at once. I understand this might not be ideal, but its an option.
RE: General Questions - EdwinMedia - 2025-06-04
Thanks. I installed the WSL VM on Windows (default is Ubuntu) and then installed ffmped. The command converted a wtv to mp4 and shrank the file somewhat. It's a very fast process similar to regular file copy. I don't know if the dvr-ms will work as smoothly since it includes an extra video segment besides the MPEG2VIDEO segment. Detail:
Title144p SDR
AVCNo
AnamorphicNo
InterlacedNo
Bitrate0 kbps
Video rangeSDR
Video range typeSDR
This segment is listed before the other video segment. Jellyfin may assume this one is primary.
I am guessing this must be removed somehow. I have no operational experience with ffmpeg. I see from the forum postings and the logs that it has lots and lots of options.