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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Cant play mp4 on tv (/t-cant-play-mp4-on-tv)
Cant play mp4 on tv - Mr at - 2025-06-05
Hi All,
Im struggling to figure out this issue. I can play .mp4 on the browser but not via my tv when trying to use the DLNA featurefor the tv. However it all works for anyother format. Flv, mkv, avi etc.
Below is the error log
Code:
{"Protocol":0,"Id":"cb276b0a36f36eb590399f66fa58e2c2","Path":"/mnt/usb1/TV Series/Air Crash Investigation/Air Crash Investigation Season 2/S20E04.Icy.Descent.Ziogref.DennUSB.mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":456495590,"Name":"S20E04.Icy.Descent.Ziogref.DennUSB","IsRemote":false,"ETag":"5bd9fbaf0b50a8b6502ea5bcba909ae7","RunTimeTicks":25351333330,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":"hvc1","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/15360","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":1242864,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":30,"RealFrameRate":30,"ReferenceFrameRate":30,"Profile":"Main","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":120,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"Mainconcept MP4 Sound Media Handler","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Mainconcept MP4 Sound Media Handler - English - AAC - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":189468,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":1440541,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -i file:"/mnt/usb1/TV Series/Air Crash Investigation/Air Crash Investigation Season 2/S20E04.Icy.Descent.Ziogref.DennUSB.mp4" -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -force_key_frames "expr:gte(t,n_forced*5)" -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(1920\,1080*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(1920/a\,1080))/2)*2,format=yuv420p" -preset superfast -crf 23 -maxrate 5178600 -bufsize 10357200 -x264opts:0 subme=0:me_range=16:rc_lookahead=10:me=hex:open_gop=0 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 ac3 -ac 2 -ab 189468 -y "/var/cache/jellyfin/transcodes/d62bf68f1280992546f6b6eadcb3965c.ts"
ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
built with gcc 12 (Debian 12.2.0-14)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=arm64 --cross-prefix=/usr/bin/aarch64-linux-gnu- --toolchain=hardened --enable-cross-compile --enable-rkmpp --enable-rkrga --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 39.100 / 59. 39.100
libavcodec 61. 19.101 / 61. 19.101
libavformat 61. 7.100 / 61. 7.100
libavdevice 61. 3.100 / 61. 3.100
libavfilter 10. 4.100 / 10. 4.100
libswscale 8. 3.100 / 8. 3.100
libswresample 5. 3.100 / 5. 3.100
libpostproc 58. 3.100 / 58. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:/mnt/usb1/TV Series/Air Crash Investigation/Air Crash Investigation Season 2/S20E04.Icy.Descent.Ziogref.DennUSB.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2mp41
encoder : Lavf58.29.100
Duration: 00:42:15.13, start: 0.000000, bitrate: 1440 kb/s
Stream #0:0[0x1](eng): Video: hevc (Main) (hvc1 / 0x31637668), yuv420p(tv, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 1242 kb/s, 30 fps, 30 tbr, 15360 tbn (default)
Metadata:
handler_name : Mainconcept MP4 Video Media Handler
vendor_id : [0][0][0][0]
Stream #0:1[0x2](eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 189 kb/s (default)
Metadata:
handler_name : Mainconcept MP4 Sound Media Handler
vendor_id : [0][0][0][0]
Stream mapping:
Stream #0:0 -> #0:0 (hevc (native) -> h264 (libx264))
Stream #0:1 -> #0:1 (aac (native) -> ac3 (native))
Press [q] to stop, [?] for help
[libx264 @ 0x555616ddbb30] using SAR=1/1
[libx264 @ 0x555616ddbb30] using cpu capabilities: ARMv8 NEON
[libx264 @ 0x555616ddbb30] profile High, level 4.0, 4:2:0, 8-bit
Output #0, mpegts, to '/var/cache/jellyfin/transcodes/d62bf68f1280992546f6b6eadcb3965c.ts':
Metadata:
encoder : Lavf61.7.100
Stream #0:0: Video: h264, yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 30 fps, 90k tbn (default)
Metadata:
encoder : Lavc61.19.101 libx264
Side data:
cpb: bitrate max/min/avg: 5178000/0/0 buffer size: 10357000 vbv_delay: N/A
Stream #0:1: Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
Metadata:
encoder : Lavc61.19.101 ac3
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frame= 26 fps= 17 q=19.0 size= 26KiB time=00:00:00.80 bitrate= 268.8kbits/s speed=0.528x
frame= 42 fps= 21 q=19.0 size= 46KiB time=00:00:01.33 bitrate= 279.7kbits/s speed=0.66x
frame= 56 fps= 22 q=18.0 size= 62KiB time=00:00:01.83 bitrate= 277.3kbits/s speed=0.727x
frame= 75 fps= 25 q=20.0 size= 85KiB time=00:00:02.43 bitrate= 285.6kbits/s speed=0.805x
frame= 88 fps= 25 q=20.0 size= 98KiB time=00:00:02.86 bitrate= 280.7kbits/s speed=0.814x
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