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DirectStream Crashing but only with Movies- - Printable Version

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+--- Thread: DirectStream Crashing but only with Movies- (/t-directstream-crashing-but-only-with-movies)



DirectStream Crashing but only with Movies- - jadecase - 2025-06-13

Hi all, have a major issue that has just cropped up, thank you in advance for the help.  I am experiencing server crashing every time i try to play a movie.  shows and other videos are completely unaffected.  in looking at the logs the issue seems to be with audio transcoding but wondering if the folks here might see something else as I'm no expert.  Video transcoding is enabled and works fine on TV Shows and other videos as well.  At my wits end here, thank you all for the help.

Ryzen 5 6600H

ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
  built with gcc 12 (Debian 12.2.0-14)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
Input #0, matroska,webm, from 'fileConfused-facedata/movies/The (2025)/The (2025) WEBDL-1080p.mkv':
  Metadata:
    encoder        : libebml v1.4.5 + libmatroska v1.7.1
  Duration: 02:02:33.92, start: 0.000000, bitrate: 7353 kb/s
  Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x804 [SAR 1:1 DAR 160:67], 24 fps, 24 tbr, 1k tbn (default)
      Metadata:
        BPS            : 6583293
        DURATION        : 02:02:33.917000000
        NUMBER_OF_FRAMES: 176494
        NUMBER_OF_BYTES : 6051623965
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:1(eng): Audio: eac3 (Dolby Digital Plus + Dolby Atmos), 48000 Hz, 5.1(side), fltp, 768 kb/s (default)
      Metadata:
        BPS            : 768000
        DURATION        : 02:02:33.920000000
        NUMBER_OF_FRAMES: 229810
        NUMBER_OF_BYTES : 705976320
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:2(eng): Subtitle: subrip (srt)
      Metadata:
        title          : English
        BPS            : 61
        DURATION        : 01:54:32.129000000
        NUMBER_OF_FRAMES: 1829
        NUMBER_OF_BYTES : 52738
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:3(eng): Subtitle: subrip (srt) (default) (forced)
      Metadata:
        title          : English [Forced]
        BPS            : 74
        DURATION        : 00:00:06.542000000
        NUMBER_OF_FRAMES: 3
        NUMBER_OF_BYTES : 61
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:4(eng): Subtitle: subrip (srt)
      Metadata:
        title          : English
        BPS            : 48
        DURATION        : 01:54:18.666000000
        NUMBER_OF_FRAMES: 1315
        NUMBER_OF_BYTES : 41393
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:5(fre): Subtitle: subrip (srt)
      Metadata:
        title          : French Canadian
        BPS            : 42
        DURATION        : 02:01:37.792000000
        NUMBER_OF_FRAMES: 1348
        NUMBER_OF_BYTES : 38392
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:6(spa): Subtitle: subrip (srt)
      Metadata:
        title          : Latin America Spanish
        BPS            : 47
        DURATION        : 01:54:24.708000000
        NUMBER_OF_FRAMES: 1298
        NUMBER_OF_BYTES : 40568
        _STATISTICS_WRITING_APP: mkvmerge v84.0 ('Sleeper') 64-bit
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #0:1 -> #0:1 (eac3 (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec-1.mp4' for writing
Output #0, hls, to '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec.m3u8':
  Metadata:
    encoder        : Lavf61.1.100
  Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x804 [SAR 1:1 DAR 160:67], q=2-31, 24 fps, 24 tbr, 16k tbn (default)
  Stream #0:1: Audio: aac, 48000 Hz, stereo, s16, 256 kb/s (default)
      Metadata:
        encoder        : Lavc61.3.100 libfdk_aac
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec0.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec1.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec2.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec3.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec4.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec5.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec6.mp4' for writing
size=N/A time=00:00:00.00 bitrate=N/A speed=  0x   
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec7.mp4' for writing
[hls @ 0x556ac2746580] Opening '/config/cache/transcodes/5280e226f6f4f8a16ba225c3e72fe0ec8.mp4' for writing