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+--- Thread: SOLVED: NVENC Encoding Issues Error 225/218 (/t-solved-nvenc-encoding-issues-error-225-218)
NVENC Encoding Issues Error 225/218 - mfb - 2025-07-09
Recently moved to Jellyfin from Plex and running into issues getting hardware encoding to work.
Specs
Dual E5-2690 v3
Quadro M4000
Ubuntu 24.04.2 LTS
Not using docker
Jellyfin Version 10.10.7
ffmpeg version 7.1.1-Jellyfin
nvidia-smi
![[Image: nvidia.png]](https://aloneinbangkok.com/files/nvidia.png)
Jellyfin Log
https://pastebin.com/gGNSXbta
ffmpeg Log
https://pastebin.com/zJ17BnxH
Is there an issue with M4000 not supporting the format? Or is something else causing the issue.
RE: NVENC Encoding Issues Error 225/218 - nyanmisaka - 2025-07-10
M4000 does not support AV1 and your NVIDIA driver installation is incomplete.
> [hevc @ 0x5d55c36b22c0] Cannot load libnvcuvid.so.1
> [hevc @ 0x5d55c36b22c0] Failed loading nvcuvid.
https://jellyfin.org/docs/general/post-install/transcoding/hardware-acceleration/nvidia/#configure-on-linux-host
RE: NVENC Encoding Issues Error 225/218 - mfb - 2025-07-11
(2025-07-10, 03:57 AM)nyanmisaka Wrote: M4000 does not support AV1 and your NVIDIA driver installation is incomplete.
> [hevc @ 0x5d55c36b22c0] Cannot load libnvcuvid.so.1
> [hevc @ 0x5d55c36b22c0] Failed loading nvcuvid.
https://jellyfin.org/docs/general/post-install/transcoding/hardware-acceleration/nvidia/#configure-on-linux-host
Thank you! Swapped in an arc card and everything is working great.