Jellyfin Forum
Help, Playback randomly stops - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Help, Playback randomly stops (/t-help-playback-randomly-stops)



Help, Playback randomly stops - Ascendiowl - 2025-07-14

Hey,

because of the same problem I experience now with Jellyfin, I switched over from Emby to Jellyfin in hopes to get rid of that problem.

After using Emby / Jellyfin for almost two years without any problems, I now encounter an error where I can't find a solution for. 
Whenever I'm watching movies or shows, the playback just randomly stops. It sometimes happens after just 5 minutes into a movie, and sometimes after watching several episodes of a show. 

I thought switching from Emby to Jellyfin would resolve this issue, but it persists; even on another virtual machine and a fresh installation.

This is the the last log where the playback just stopped again:
https://pastebin.com/Xwf9uFWb

What stands out is the following:
[matroska,webm @ 0x55c6a6cce300] File ended prematurely

Jellyfin version is: 10.10.7

I'm just wondering why this error just started to occur after no problems for almost two years.

I'd be thankful ro receive any form of help.