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Playback loops when transcoding on Android Client - Printable Version

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Playback loops when transcoding on Android Client - jordiep23 - 2025-07-16

Server Info- TrueNAS Scale 25.04.1 with Jellyfin 10.10.7.

Client Info- Android Client 2.6.3

Playback is stuck in a 3 second loop when trying to transcode at 1.5Mbps on my Android phone. The video plays for 3 seconds and displays the videos loading image before resuming for 3 seconds.
This issue persists once transcoding has reached 100%.
The issue occurs on local network and 'remote' access via Tailscale
Occurs on all videos.
Direct play and other quality bitrates do not produce this issue.
This issue does not occur when using Jellyfin Media Player 1.12.0 on Windows with the same file and transcode quality.

I have successfully transcoded to 1.5Mbps using this client before. 

I have tried Positive Power Interuption on the server and client.

I have attached the transcode log. 
.txt   Transcode 1.5MbpsLoop.txt (Size: 84.04 KB / Downloads: 39)

Any thoughts on this would be appreciated.


RE: Playback loops when transcoding on Android Client - seemebreakthis - 2025-07-17

Same here. Things were ok before.

Exact same symptoms. Problem with android clients only.


RE: Playback loops when transcoding on Android Client - Bladefin - 2025-07-17

I had noticed this on Tuesday with the web player it loops every 3 seconds so never actually playing the film.


RE: Playback loops when transcoding on Android Client - seemebreakthis - 2025-07-18

I did some more testing and it seems the client player on my Android phone just keeps storing transcoded data which makes the buffer grow uncontrolled, until the old data that gets deleted actually reaches the current playback location, at which point playback is interrupted and then starts over from the beginning of the video.

This is only my conjecture, but it does seem when the buffered data grows to a certain extent, as can be seen in my playback timeline, the playback gets interrupted.

Seems the web player client doesn't know how to tell the server to pause transcoding as the buffer is getting filled up.

Funny thing is, on another Android phone running the exact same version of the Jellyfin client, this problem doesn't show. That phone seems to be able to tell the server to throttle transcodes properly, and the timeline shows buffering to stop growing after it gets far ahead enough. So the problem only manifests itself on my main phone.


RE: Playback loops when transcoding on Android Client - nyanmisaka - 2025-07-18

Chrome 138 regression, fixed in: https://github.com/jellyfin/jellyfin-web/pull/6985


RE: Playback loops when transcoding on Android Client - seemebreakthis - 2025-07-18

Thanks !!

So.... need to wait for 10.11.0 release?


RE: Playback loops when transcoding on Android Client - Kessl - 2025-07-22

I have the same problem, though it is not exactly 3 seconds for me.
Android client 2.6.3 on a Samsung tablet with Android 15. Same client version on a Pixel 9 phone (Android 16) runs flawless, also several Windows and Linux apps don't show this error. On the Tablet that shows the error only video playback is affected, music has no problems. Lastly, playback on the tablet using Firefox also works, so I guess the problem must be something very specific with the app.
What I tried so far: Login as another user, did not help. Delete the Cache, did not help. Delete and reinstall the app, did not work. I switches all things in the options, tried different audio languages, bitrates and subtitles, nothing changes.
/edit: I take it back, on my Pixel 9 phone it takes about 30 min until the video loops back to where playback started. The problem seems to be client 2.6.3. Please reroll the playstore to an earlier version.


RE: Playback loops when transcoding on Android Client - Kessl - 2025-08-21

For well over a month now the android client is pretty much useless.
If this was some sort of feature request, I would get that it is not top priority, but it is a bug you introduced and that you could simply fix by rerolling to an earlier client-version.
This is seriously not acceptable. Jellyfin sucks, looking for an alternative.


RE: Playback loops when transcoding on Android Client - ekim - 2025-08-25

.I have this issue on my (MTK) tablet. On other tablets (Qualcomm) playback with server transcoding runs fine
server 10.10.7
apk latest one from google play.

But strange is that when I try it first time all was OK same as Live TV stream (tvheadend plugin) is fine. Only Movies and series not works.

I run plexserver too, but i dont like their app (its only for my friend with samsung TV)