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+--- Thread: HLS Error (/t-hls-error)
HLS Error - Barbuslex - 2025-07-22
Hello,
I have an error when i try play my media :
I have try on Edge and Firefox (lastest version). Same issue.
Here the log file :
transcode.txt (Size: 18.71 KB / Downloads: 35)
Could you help me please ?
Thanks
RE: HLS Error - bitmap - 2025-07-22
Can you provide your Jellyfin logs somewhere like privatebin.net? The ffmpeg log looks like a premature stop, but nothing on the Jellyfin side.
RE: HLS Error - Barbuslex - 2025-07-22
(2025-07-22, 05:47 PM)bitmap Wrote: Can you provide your Jellyfin logs somewhere like privatebin.net? The ffmpeg log looks like a premature stop, but nothing on the Jellyfin side.
Thanks you for you reply.
I have retry now. Here le jellyfin log: https://pastebin.com/V1hzySvn
Here the new transcoding log :
FFmpeg.Transcode-2025-07-22_22-51-42_30ce1c3997b6ac3709b627cd36d00ea9_00b38a45.txt (Size: 81.76 KB / Downloads: 24)
RE: HLS Error - bitmap - 2025-07-22
Are you accessing from inside the same network as your Jellyfin server? I see the watch request, then the websocket opens, closes, opens, closes, and the transcode gets killed. I'm wondering if it's a websocket issue, though that would only apply if your Jellyfin server is remote OR you're accessing from your domain without a hairpin to redirect to local.
RE: HLS Error - Barbuslex - 2025-07-23
(2025-07-22, 11:30 PM)bitmap Wrote: Are you accessing from inside the same network as your Jellyfin server? I see the watch request, then the websocket opens, closes, opens, closes, and the transcode gets killed. I'm wondering if it's a websocket issue, though that would only apply if your Jellyfin server is remote OR you're accessing from your domain without a hairpin to redirect to local.
Here my infrastructure :
jellyfin.myserver.com --> nginxproxymanager (443) --> jellyfin server (windows)
I have try immediatly on windows on : http://127.0.0.1:8096
On 127.0.0.1 i don't have any HLS error but the player is in black screen too and turn in loop too.
I have download another version of my video and it's work... it seems the transcoding problem is caused by video/audio format.
Here the good video :
Here the bad video :
I don't know what i can do more ?
RE: HLS Error - bitmap - 2025-07-23
Not enough info here to really make a conclusion. The video may be a bad encode or corrupt, but the only difference here is E-AC3 vs. AC3 audio, which shouldn't make any difference. You can try a mediainfo or ffprobe command to dig deeper into the file metadata, but there's nothing to really diagnose other than possible corrupt media.