Wizard stuck loading languages - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: Wizard stuck loading languages (/t-wizard-stuck-loading-languages)

Wizard stuck loading languages - tagomago - 2025-07-22 Hi! First time installing Jellyfin, just to try it out. My system is Debian 12.11 (kernel 6.1.0-16-amd64), so I followed the instructions on https://jellyfin.org/docs/general/installation/linux, executed the script and Jellyfin 10.10.7.0 got installed. Tried accessing via http://localhost:8096/web/index.html#/wizardstart.html after adding the port rule to ufw (sudo ufw allow 8096), and the Wizard shows the first step but it never finishes loading: Apparently, it can’t access some resources, since http://localhost:8096/Localization/Options and http://localhost:8096/Startup/Configuration get 401s... I have searched the net and forums, found a very similar issue here, but it did not help. Thanks in advance! RE: Wizard stuck loading languages - theguymadmax - 2025-07-22 Try your local IP address and see if that makes a difference, e.g, http://192.168.1.1:8096 Also, try to access it in a private browser window. RE: Wizard stuck loading languages - tagomago - 2025-07-23 Thx! Same outcome, now on a Firefox private window: RE: Wizard stuck loading languages - tagomago - 2025-07-24 SOLVED Out of curiosity, I opened a tail -f /var/log/syslog and saw this a couple times after refreshing the Wizard: > AuthenticationScheme: CustomAuthentication was challenged. Did a search of that message and found this comment, which solved the issue: https://forum.jellyfin.org/t-authenticationscheme-customauthentication-was-challenged-customauthentication?pid=43183#pid43183 I had already read mentions to that xml before, but none of them specified the path to it, so that lead was a dead end for me. I hope this helps others too, in case they stumble upon the same problem. Thanks everyone!