Jellyfin Forum
RDP breaks my transcoding - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: RDP breaks my transcoding (/t-rdp-breaks-my-transcoding)



RDP breaks my transcoding - Baralis - 2025-07-28

[*]Jellyfin 10.10.7
Windows 10 pro
Install: Windows installer

Hosted on:
[*]4770k (IGPU disabled)
AMD RX 6600
[*]32gig ram


Everything seems to work correctly until I log into my server with Windows Remote Desktop. As long as I remain logged in using RDP all is fine but if I have connected using RDP and then close RDP any transcoding fails to initialize my GPU after that or at least that is what I think is happening. 

This is the error it gives: 
[AVHWDeviceContext @ 0000024c2f737080] Using device 1002:73ff (AMD Radeon RX 6600).
[AVHWDeviceContext @ 0000024c2f7a3c00] No matching devices found.
Device creation failed: -19.
Failed to set value 'opencl=ocl@dx11' for option 'init_hw_device': No such device
Error parsing global options: No such device 

Im probably missing something stupid simple to circumvent this but im coming up blank. Any suggestions would be appreciated!


RE: RDP breaks my transcoding - nyanmisaka - 2025-07-28

Make sure you have followed each of the items in this section of the documentation.

https://jellyfin.org/docs/general/post-install/transcoding/hardware-acceleration/amd/#configure-on-windows-host

Windows may update the GPU driver for you, which may cause problems. Also, if the iGPU is no longer used, make sure its driver is uninstalled cleanly.


RE: RDP breaks my transcoding - Baralis - 2025-07-28

Thank you for the reply.

I did follow those directions when setting up and disabled the hardware graphics in the remote host. I also uninstalled all GPU drivers using DDU and installed fresh RX 6600 drivers. I also disabled the IGPU in the bios so that windows didnt try installing drivers or using it. The problem persists.