Jellyfin Forum
Samsung App Not Allowing Playback - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Samsung App Not Allowing Playback (/t-samsung-app-not-allowing-playback)



Samsung App Not Allowing Playback - joey41586 - 2025-08-10

Hello, new to Jellyfin and having some issues with the Samsung Jellyfin App (created in Tizen Studio). The app is working and I can see the media content etc. however when I go to play ANY media I get an error
  • The version of Jellyfin you are running (e.g. 10.8.10):  10.10.7
  • Your installation method and platform (e.g. Linux Docker, Debian repository, Windows installer, etc.): Windows install
  • Error: Playback Error There was an error processing the request. Please try again later.

This only happens on the Samsung Jellyfin Apps, tried on iOS app and laptop, all work fine. See logs; 

[2025-08-10 09:21:38.665 -04:00] [INF] [92] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "127.0.0.1" request
[2025-08-10 09:22:09.684 -04:00] [INF] [38] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "127.0.0.1" closed
[2025-08-10 09:22:10.799 -04:00] [INF] [29] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "127.0.0.1" request
[2025-08-10 09:24:23.582 -04:00] [INF] [6] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "127.0.0.1" closed
[2025-08-10 09:31:10.888 -04:00] [INF] [34] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "127.0.0.1" request

That is not my TV's IP, when connecting with iOS etc. it shows the IP of that device as the request and does not immediately close.

Please let me know if you need more logs or anything else, I appreciate any help on this