+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Jellyfin App - Fatal Playback Error (/t-jellyfin-app-fatal-playback-error)
Jellyfin App - Fatal Playback Error - InelegantTech - 2025-08-12
My daughter has recently encountered a fatal playback error while trying to play numerous songs from the Jellyfin Android app. The songs play for about 2 seconds. I am able to successfully play those same songs from my app and from the Web. I couldn't find any error messages. Any help would be appreciated. I made no configuration changes or manual updates. I did update Jellyfin to 10.10 today in the hopes that it would resolve the problem with no such luck.
Here is the server log from her attempts at playing the file.
[2025-08-12 12:40:19.808 -05:00] [INF] [3] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.0.157" request
[2025-08-12 12:40:23.905 -05:00] [INF] [23] Jellyfin.Api.Controllers.UniversalAudioController: GetPostedPlaybackInfo profile: DeviceProfile { Name: null, Id: null, MaxStreamingBitrate: 8000000, MaxStaticBitrate: 8000000, MusicStreamingTranscodingBitrate: 128000, MaxStaticMusicBitrate: 8000000, DirectPlayProfiles: [DirectPlayProfile { Container: "opus", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webm", AudioCodec: "opus", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "ts", AudioCodec: "mp3", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "mp3", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "aac", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "m4a", AudioCodec: "aac", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "m4b", AudioCodec: "aac", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "flac", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webma", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webm", AudioCodec: "webma", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "wav", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "ogg", AudioCodec: null, VideoCodec: null, Type: Audio }], TranscodingProfiles: [TranscodingProfile { Container: "ts", Type: Audio, VideoCodec: "", AudioCodec: "aac", Protocol: hls, EstimateContentLength: False, EnableMpegtsM2TsMode: False, TranscodeSeekInfo: Auto, CopyTimestamps: False, Context: Streaming, EnableSubtitlesInManifest: False, MaxAudioChannels: null, MinSegments: 0, SegmentLength: 0, BreakOnNonKeyFrames: False, Conditions: [], EnableAudioVbrEncoding: True }], ContainerProfiles: [], CodecProfiles: [], SubtitleProfiles: [] }
[2025-08-12 12:40:24.012 -05:00] [INF] [23] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Amy". EnableAudioPlaybackTranscoding: True
[2025-08-12 12:40:24.159 -05:00] [INF] [20] Jellyfin.Api.Controllers.UniversalAudioController: GetPostedPlaybackInfo profile: DeviceProfile { Name: null, Id: null, MaxStreamingBitrate: 8000000, MaxStaticBitrate: 8000000, MusicStreamingTranscodingBitrate: 128000, MaxStaticMusicBitrate: 8000000, DirectPlayProfiles: [DirectPlayProfile { Container: "opus", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webm", AudioCodec: "opus", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "ts", AudioCodec: "mp3", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "mp3", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "aac", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "m4a", AudioCodec: "aac", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "m4b", AudioCodec: "aac", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "flac", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webma", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "webm", AudioCodec: "webma", VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "wav", AudioCodec: null, VideoCodec: null, Type: Audio }, DirectPlayProfile { Container: "ogg", AudioCodec: null, VideoCodec: null, Type: Audio }], TranscodingProfiles: [TranscodingProfile { Container: "ts", Type: Audio, VideoCodec: "", AudioCodec: "aac", Protocol: hls, EstimateContentLength: False, EnableMpegtsM2TsMode: False, TranscodeSeekInfo: Auto, CopyTimestamps: False, Context: Streaming, EnableSubtitlesInManifest: False, MaxAudioChannels: null, MinSegments: 0, SegmentLength: 0, BreakOnNonKeyFrames: False, Conditions: [], EnableAudioVbrEncoding: True }], ContainerProfiles: [], CodecProfiles: [], SubtitleProfiles: [] }
[2025-08-12 12:40:24.218 -05:00] [INF] [20] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Amy". EnableAudioPlaybackTranscoding: True
[2025-08-12 12:40:24.369 -05:00] [INF] [20] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -async 1 -i file:\"E:\Shaun\Music\Various Artists\Holes - Original Soundtrack\01 D-Tent Boys - - Dig It.wma\" -map_metadata -1 -map_chapters -1 -threads 0 -vn -acodec libfdk_aac -ab 256000 -ac 2 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"G:\ProgramData\Jellyfin\Server\cache\transcodes\06daadb199e3e2d045152af21e6c9eb5%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"G:\ProgramData\Jellyfin\Server\cache\transcodes\06daadb199e3e2d045152af21e6c9eb5.m3u8\""
[2025-08-12 12:40:28.334 -05:00] [INF] [25] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2025-08-12 12:40:29.114 -05:00] [INF] [22] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "G:\ProgramData\Jellyfin\Server\cache\transcodes\06daadb199e3e2d045152af21e6c9eb5.m3u8"
[2025-08-12 12:40:30.643 -05:00] [INF] [22] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Android" "2.6.3" playing "Dig It". Stopped at "2136" ms