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+--- Thread: Playback freezing (/t-playback-freezing--13302)
Playback freezing - muis - 2025-08-14
I have a problem where a lot of movies freeze after 40-60 seconds, always on exactly the same point.
This happens in either the web interface or the native app, and on my phone/tablet/tv.
There is no video transcoding taking place, so I suspect it has something to do with the audio transcoding from DTS to AAC.
I included the log files.
RE: Playback freezing - alleycat - 2025-08-14
(2025-08-14, 02:10 PM)muis Wrote: I have a problem where a lot of movies freeze after 40-60 seconds, always on exactly the same point.
This happens in either the web interface or the native app, and on my phone/tablet/tv.
There is no video transcoding taking place, so I suspect it has something to do with the audio transcoding from DTS to AAC.
I included the log files.
Do you have the Webhook plugin installed and active? I've been running Jellyfin for a year now and never saw anything in the logs about Webhooks, but I don't have that plugin installed...
RE: Playback freezing - muis - 2025-08-14
(2025-08-14, 05:02 PM)alleycat Wrote: Do you have the Webhook plugin installed and active? I've been running Jellyfin for a year now and never saw anything in the logs about Webhooks, but I don't have that plugin installed...
Yes I have.. for email notifications
RE: Playback freezing - muis - 2025-08-18
Bump...
RE: Playback freezing - bitmap - 2025-08-18
Your transcode is running 35x+ so that doesn't appear to be the reason. There are a lot of websocket issues in there of lost and closed websockets. Are you RP'ing your server? Is this local playback?
RE: Playback freezing - muis - 2025-08-18
No this is on the local LAN.
If it was some connection issue, I would expect the freezes to occur randomly, but they always occur on a fixed time pattern.
The last line from the log says that transcoding is paused, and it seems to be the reason for the freeze. So I disabled "transcoding throttling" to prevent any pauzes, but even with throttling disabled it still pauzes there.
RE: Playback freezing - bitmap - 2025-08-18
The only thing I see here are bad timestamps in the DTS track, but ffmpeg is trucking along just fine.
If you start a session on a device and look at the web dashboard, what do you see? Is it keeping up? You should see orange transcoding progress outpacing blue play progress. Can you skip past the location you're experiencing a pause and see if you still get the same behavior?
RE: Playback freezing - muis - 2025-08-19
(2025-08-18, 11:27 PM)bitmap Wrote: If you start a session on a device and look at the web dashboard, what do you see? Is it keeping up? You should see orange transcoding progress outpacing blue play progress.
Yes.. the orange is outpacing the blue. And while its freezed in control panel the time increases from 0:49 to 0:57 and jumps back to 0:49 again in a loop.
(2025-08-18, 11:27 PM)bitmap Wrote: Can you skip past the location you're experiencing a pause and see if you still get the same behavior?
If I skip past the location, playback continues normally.
RE: Playback freezing - muis - 2025-08-23
Bump..
RE: Playback freezing - bitmap - 2025-08-23
You can try encoding the audio to something different. I don't see anything obvious going wrong on the Jellyfin or ffmpeg side, so I'm short on suggestions on that front.