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+--- Thread: Transcoding + Android TV issue (/t-transcoding-android-tv-issue)
Transcoding + Android TV issue - Mabo666 - 2025-08-18
Hello,
Hopefully someone can assist me.
Server hardware:
Synology DS423+
Jellyfin version: 10.10.7
I tried running jellyfin for android TV, but keep getting a player error on some videos, not all.
LOG when running on TV: https://pastebin.com/uZ5CCdpL
I decided to do a lot of experiments, and I believe the issue might be that transcoding isn't working.
I tried forcing transcoding on my PC, by lowering the quality, which made Jellyfin not want to play nice. Stopped the video and refused to launch the video again.
When disabling HW acceleration, the video launches and transcoding on the video is working... which is very weird...
Log with HWA on: https://pastebin.com/hYbzxgMC
Log without HWA on: https://pastebin.com/5TYU267d
Since it is a DS423+ I have set HWA to QSV.
Despite this every time it tries to transcode it gets the error that it could not create a device or set a value to vaapi, despite me not using vaapi.
However, the android TV platform can't play the video with or without the HWA on.
Transcoding settings:
HWA: Intel QuickSync (QSV)
"Enable hardware decoding for"
All check boxes are checked except for "AV1" and "Prefer OS native DXVA or VA-API hardware decoders"
None encoding options are on. Have tried with them on but get the same error in the log.
VPP tone maping is checked. Tried without, same result.
RE: Transcoding + Android TV issue - bitmap - 2025-08-18
VA-API and QSV are essentially the same thing. Intel's implementation of VA-API is QSV. It seems as though your hardware acceleration is not set up correctly. Take a look at the HWA page and ensure that you've followed the instruction for your server.
https://jellyfin.org/docs/general/post-install/transcoding/hardware-acceleration/intel/